Price ok,item exactly as described,it just would have been nice if they told me it had been delivered to the store, instead of me having to chase them with emails.
Company replied
Unit 2, Bridle Close, off Stewarts Road, NN8 4RN Wellingborough, GB
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Price ok,item exactly as described,it just would have been nice if they told me it had been delivered to the store, instead of me having to chase them with emails.
Company replied
Easy to navigate website and some helpful staff at the Wellingborough location. Supported me in the getting the correct item!
Company replied
Excellent service. Goods arrived one day earlier than expected. Will use again and would recommend.
Company replied
Excellent service right through from ordering to delivery.
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
Unit 2, Bridle Close, off Stewarts Road, NN8 4RN, Wellingborough, United Kingdom
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Price ok,item exactly as described,it just would have been nice if they told me it had been delivered to the store, instead of me having to chase them with emails.

Reply from CEF - WEL
Easy to navigate website and some helpful staff at the Wellingborough location. Supported me in the getting the correct item!

Reply from CEF - WEL
Very rude staff and unhelpful. Sign up on web site and day before delivery email to say not happening. Due to web site bad design.
Asked for my account to be closed got no reply. Not sure why people think it ok to speak to people the way they did.

Reply from CEF - WEL
Excellent service right through from ordering to delivery.

Reply from CEF - WEL
Excellent service. Goods arrived one day earlier than expected. Will use again and would recommend.

Reply from CEF - WEL
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