Really helpful team, able to provide accurate information in a timely manner.
Company replied
Location
Switch location4, Heathrow North Branch, Market Trading Estate, UB2 5YG Southall, Christopher Rd, GB
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See what reviewers are saying
Great team over at CEF, helped me find the right parts at the right price no matter how long it took. Thank you all at CEF Heathrow North.
Company replied
The level of customer service was outstanding - very efficient, friendly and helpful. I felt a valued customer despite purchasing a low-cost item which wasn't a held stock item and needed to be ordere... See more
Company replied
good people work for cef heathrow
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - STL
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
4, Heathrow North Branch, Market Trading Estate, UB2 5YG, Southall, Christopher Rd, United Kingdom
- 020 8756 5656
4.3
Excellent
12 reviews
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Team Work
Really helpful team, able to provide accurate information in a timely manner.
26 February 2026
Reply from CEF - STL
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager
Reply from CEF - STL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - STL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Very helpful and professional
Great team over at CEF, helped me find the right parts at the right price no matter how long it took.
Thank you all at CEF Heathrow North.
18 October 2023
Reply from CEF - STL
Thank you very much for your review and feedback Kal.
Best Regards
Adele Feller (Customer Services Manager)
Shocking Customer Service
Specific member of the team was extremely rude, it was a huge effort for him to try and help.
13 February 2023
Reply from CEF - STL
Thank you for your review and feedback.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
CEF Heathrow North - outstanding customer service
The level of customer service was outstanding - very efficient, friendly and helpful. I felt a valued customer despite purchasing a low-cost item which wasn't a held stock item and needed to be ordered in.
20 April 2022
Unprompted review
Reply from CEF - STL
Thank you very much for your review and feedback Sue.
Best Regards
Adele Feller (Customer Services Manager)
Whenever I visit my local store I feel…
Whenever I visit my local store in Southall, I feel I get VIP service. The staff are great. I am an electrician.
21 February 2022
Reply from CEF - STL
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Excellent range of products
Excellent range of products, good prices, prompt delivery, excellent service.
11 February 2022
Reply from CEF - STL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
The delivery time wasn't good
The delivery time wasn't good, i waited for it one week although has the covid, that's why i just give 3 star, as everything other is good
2 December 2021
Reply from CEF - STL
Thank you very much for your review and feedback Henry.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
CEF Southall
The staff at Southall branch are all helpful, but Shawn and Piri were the ones that served me and they were exceptionally helpful. Always pleasant and nice to speak to.
Thank you to you both.
😊
20 November 2021
Unprompted review
Reply from CEF - STL
Thank you very much for your review and feedback Ravinder.
Best Regards
Adele Feller (Customer Services Manager)
Excellent staff always ready to help .
15 July 2021
Reply from CEF - STL
Thank you very much for your review Alex.
Best Regards
Adele Feller (Customer Services Manager)
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