Absolutely, brilliant service I called the local CEF to see if they had the relays I needed for my machine, they hadn’t but the lad took the time to find the equivalent ones on the internet and gav... See more
Company replied
Centre Point, Battlefield Enterprise Park, SY1 3BF Shrewsbury, GB
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Absolutely, brilliant service I called the local CEF to see if they had the relays I needed for my machine, they hadn’t but the lad took the time to find the equivalent ones on the internet and gav... See more
Company replied
Good quality products at good prices & delivered when promised. Very good service
Company replied
The member of staff I spoke to in Shrewsbury was really helpful and knowledgeable. I can’t fault my shopping experience.
Company replied
Paid for next day delivery for goods to arrive Tuesday. By Thursday nothing had arrived. Phoned CEF who resent the goods and blamed the courier. Should have bought in store and saved the carriage.
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
Centre Point, Battlefield Enterprise Park, SY1 3BF, Shrewsbury, United Kingdom
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Good quality products at good prices & delivered when promised.
Very good service

Reply from CEF - SHR
Excellent customer service
Knowledgeable, helpful staff
Ease of ordering and collection
Thanks guys - top job!

Reply from CEF - SHR
The member of staff I spoke to in Shrewsbury was really helpful and knowledgeable.
I can’t fault my shopping experience.

Reply from CEF - SHR
Online order dispatched promptly which was followed up with in store visit to order specific items.

Reply from CEF - SHR
Excellent customer service, extremely helpful and knowledgeable on products related to my enquiry.

Reply from CEF - SHR
CEF always go the extra mile and I feel are great value for money, keep up the amazing work.

Reply from CEF - SHR
Good trade counter with pleasant knowledgeable staff.

Reply from CEF - SHR
Absolutely, brilliant service I called the local CEF to see if they had the relays I needed for my machine, they hadn’t but the lad took the time to find the equivalent ones on the internet and gave me the part numbers to order them online as they would be delivered the next day.
And, they were.
Absolutely, brilliant service can’t fault them in anyway.
Well, done CEF.

Reply from CEF - SHR
Paid for next day delivery for goods to arrive Tuesday. By Thursday nothing had arrived. Phoned CEF who resent the goods and blamed the courier. Should have bought in store and saved the carriage.

Reply from CEF - SHR
Always fantastic stock levels and nothing is too much trouble for the staff, if they don't have it it's nearly always there next day

Reply from CEF - SHR
driver had a problem delivering a item , but went into village shop and got direction to house and the delivery was made.

Reply from CEF - SHR
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