CEF - PEM Reviews 18

TrustScore 4.5 out of 5

4.5

Unit A, Nesta's Court, London Road Industrial Estate, SA72 4RA Pembroke Dock, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Vert good product and quick postal service. Great led tubes. Reasonable price. Well packaged for protection.

Company replied

Rated 5 out of 5 stars

Briliant Products (Copper Switches & Sockets). Very informed Sales and Tecnical Staff. Prompt Delivery & Very professionally Packed!

Company replied

Rated 5 out of 5 stars

Excellent can't fault them great service Darren is fantastic to deal with

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - PEM

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Unit A, Nesta's Court, London Road Industrial Estate, SA72 4RA, Pembroke Dock, United Kingdom

  • 01646 684641

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent

Excellent can't fault them great service Darren is fantastic to deal with

21 October 2025
CEF - PEM logo

Reply from CEF - PEM

Thank you very much for your review David.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Staff have a helpful human attitude

Decent staff with a helpful practical approach. Thanks.

13 November 2025
CEF - PEM logo

Reply from CEF - PEM

Thank you very much for your review Dave.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Always top service and good prices

Always top service and good prices. Friendly in store, at my local branch anyway!

3 June 2025
CEF - PEM logo

Reply from CEF - PEM

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Briliant Products (Copper Switches &…

Briliant Products (Copper Switches & Sockets). Very informed Sales and Tecnical Staff. Prompt Delivery & Very professionally Packed!

28 January 2025
CEF - PEM logo

Reply from CEF - PEM

Thank you very much for your review Patrick.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

A very good price

A very good price, quick delivery. First class service.

2 May 2024
CEF - PEM logo

Reply from CEF - PEM

Thank you very much for your review Brian.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service.

Order some items online. Really good service, good prices and the items arrived quickly.

2 November 2023
CEF - PEM logo

Reply from CEF - PEM

Thank you very much for your review and feedback Daniel.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Vert good product and quick postal…

Vert good product and quick postal service.
Great led tubes.
Reasonable price.
Well packaged for protection.

24 September 2023
CEF - PEM logo

Reply from CEF - PEM

Thank you very much for your review and feedback Martin.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service

Great service, very helpful excellent customer service

9 March 2023
CEF - PEM logo

Reply from CEF - PEM

Thank you very much for your review Christine.

Best Regards
Adele Feller (Customer Services Manager)

Rated 1 out of 5 stars

Unreliable couriers

Absolute joke.
Advised by branch to order online as it would arrive quicker.
Paid extra for a Saturday delivery.Items did not arrive.Queried this on Monday-said they would sort.
Items never arrived.
Tracking system recorded the parcels 200 miles away in Birmingham.
Got a refund 6 days later-no apologies.
Pathetic service.

29 August 2021
CEF - PEM logo

Reply from CEF - PEM

Thank you for your review and feedback Richard Peacock.

We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

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