They are always prepared to help you. Even if they cant find you a part, they would alwsys work with you to find the part or an alternative.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
They are always prepared to help you. Even if they cant find you a part, they would alwsys work with you to find the part or an alternative.
Company replied
No starter was included in the original delivery. After one telephone call the correct part was delivered a couple of days later. The tube was then fitter and worked as it should.
Company replied
As always CEF were prompt when I got in touch, prompt with the quote and helped me order online for the quickest resolution. Both in branch (Lincoln) and on line was an easy, experience.
Company replied
The staff are very helpful, however charging customers for orders on line to your branches is too much
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
Moorland Industrial Estate, Tritton Road, LN6 7JW, Lincoln, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They are always prepared to help you. Even if they cant find you a part, they would alwsys work with you to find the part or an alternative.

Reply from CEF - LIN
No starter was included in the original delivery. After one telephone call the correct part was delivered a couple of days later. The tube was then fitter and worked as it should.

Reply from CEF - LIN
I have delt with CEF for many years and the staff at Leatherhead are great i would not use another branch or wholesaler

Reply from CEF - LIN
Items in stock, ordered, came 2 days later. Excellent service. Couldn’t fault them.

Reply from CEF - LIN
As always CEF were prompt when I got in touch, prompt with the quote and helped me order online for the quickest resolution. Both in branch (Lincoln) and on line was an easy, experience.

Reply from CEF - LIN
Ordered online and all products delivered to local store for collection the next morning. Efficient and hassle free.

Reply from CEF - LIN

Reply from CEF - LIN
We were able to locate just the item we needed to match the existing, delivery was prompt and as arranged. Excellent service all round - will certainly use this company again.

Reply from CEF - LIN
The staff are very helpful, however charging customers for orders on line to your branches is too much

Reply from CEF - LIN
Haven't had the security light fitted yet, waiting for an electrician to be available, so can't comment on that yet, however the ordering process was quick and easy and the lamp arrived at the store earlier than expected and the store rang to let me know it had arrived so great service all round. Will not hesitate to use again. A++++

Reply from CEF - LIN
I have used CEF for a while now and had no issues , super fast delivery and very helpful too.
I must say a huge thanks to the Lincoln Store who couldnt be more helpful
They are my new regular supplier ..

Reply from CEF - LIN
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.