I needed to get two 15a fuses which had failed and saw online they were in stock at CEF in Huyton, Liverpool so I went there. Unfortunately there had been a mix up and they were unavailable, but the a... See more
Company replied
The Woodlands Centre, Stretton Way, L36 6AD Liverpool, Tarbock Green, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I needed to get two 15a fuses which had failed and saw online they were in stock at CEF in Huyton, Liverpool so I went there. Unfortunately there had been a mix up and they were unavailable, but the a... See more
Company replied
I buy alot of fixings and tools for my Joinery company G BURNS JOINERY LTD and I wasn't aware that cef had such a range of products. But when I realised the product range and prices I was very impr... See more
Company replied
Extremely helpful staff,great choice of products and in stock
Company replied
Found it hard to get flouscent bulbs but CEF got them for me. Good price good service.
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
The Woodlands Centre, Stretton Way, L36 6AD, Liverpool, Tarbock Green, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely helpful staff,great choice of products and in stock

Reply from CEF - HUY
I buy alot of fixings and tools for my Joinery company G BURNS JOINERY LTD and I wasn't aware that cef had such a range of products. But when I realised the product range and prices I was very impressed and will definitely be a customer again

Reply from CEF - HUY
Team always go above and beyond, very helpful and responsive

Reply from CEF - HUY
I needed to get two 15a fuses which had failed and saw online they were in stock at CEF in Huyton, Liverpool so I went there. Unfortunately there had been a mix up and they were unavailable, but the assistant told me he would ring a colleague who was visiting other stores and ask him to pick them up. Not only that but he would deliver them to me in a couple of hours. Brilliant customer service, if only other companies would do the same. It is so refreshing to find someone who cares about their customers. Can't thank them enough for their help. Electricity now up and running again.

Reply from CEF - HUY
Super fast delivery great service really helpful Jon Stapley couldn’t do enough at Cef Huyton so helpful would recommend 100% great set up very professional they way they operate & great service highly recommended.

Reply from CEF - HUY
Found it hard to get flouscent bulbs but CEF got them for me. Good price good service.

Reply from CEF - HUY
Great service from the lads in Huyton after my order initially went missing.

Reply from CEF - HUY
Have what you want, normally when you want it.
If they've not got it in stock the lads do what they can to get it in a reasonable time.
They quite often sense check your order and give you a call if anything seems wrong.
Excellent service.

Reply from CEF - HUY
The website is probably the worst I have ever interfaced took me half a day to place an order both the on line and call centre weren’t very helpful. Basically telling me to resubmit my order, three times!!!
A second order I made I had arranged for collection but I was charged delivery because the items that had to be shipped were below £50 but the overall order was £89. The great guys at the centre in Huyton told me it happens all the time and returned the delivery charge. Great over the counter service website letting you down. Will probably go elsewhere in the future

Reply from CEF - HUY
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.