Very good service. Easy to order for delivery, though I would have preferred to collect from store. No real explanation why I couldn't collect, but you made up for this because the parcel arrived ea... See more
Company replied
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Very good service. Easy to order for delivery, though I would have preferred to collect from store. No real explanation why I couldn't collect, but you made up for this because the parcel arrived ea... See more
Company replied
We needed a design, specification and supply for an LD1 Fire Alarm system and City Electrical’s in house team provided it quickly and at a competitive price, initially via our branch contact Ben Davie... See more
Company replied
Bought a Dimplex wall heater online as Hereford branch didn't answer my email asking about collection. Had to top up my online order by a couple of quid to qualify for free delivery, but worth it. D... See more
Company replied
We needed a new shower very quickly and the engineer who was in the house at the time,recommended CEF as the best option.We ordered online,and it was with us and installed very quickly.I would recomme... See more
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
Hereford Trade Park, Holmer Road, HR4 9SG, Hereford, United Kingdom
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Very good service.
Easy to order for delivery, though I would have preferred to collect from store. No real explanation why I couldn't collect, but you made up for this because the parcel arrived earlier than expected.

Reply from CEF - HER
Very helpfull and knowlegable staff, ordered materials online, all items arrived on time as promised. Will continue to use CEF.

Reply from CEF - HER
A good choice of products in the range i was searching. Good advice on the phone and a speedy delivery. I was expecting free delivery but had to pay.

Reply from CEF - HER
Always excellent service from ordering to delivery or collection in branch.

Reply from CEF - HER
We needed a new shower very quickly and the engineer who was in the house at the time,recommended CEF as the best option.We ordered online,and it was with us and installed very quickly.I would recommend CEF to anyone needing any household appliances.

Reply from CEF - HER
A happy to help service where the staff go above and beyond to get the electrical kit you need for the job. Good at providing solutions and know what thier talking about. A Great service.

Reply from CEF - HER
Excellent service all round Polite,competent staff, on the phone and at the trade counter.😁

Reply from CEF - HER
We needed a design, specification and supply for an LD1 Fire Alarm system and City Electrical’s in house team provided it quickly and at a competitive price, initially via our branch contact Ben Davies. In addition, when we had follow up questions, we could contact the experts directly and they were answered quickly with good advice given. Exactly what we needed.

Reply from CEF - HER
all done over the phone.
email with quote promised but did not arrive.
direct service with the seller.
delivered as stated but with a catch........orders over £50 free delivery..............not so.............but went ahead.
Would i use them again................No

Reply from CEF - HER
can not fault them very helpful and trimmer delivered on time with no problems

Reply from CEF - HER
A fast and efficient service, providing high quality items. Sadly let down by the choice of courier who lied about the signature on the delivery note and failed to deliver to the customer address.

Reply from CEF - HER
Very prompt call. Friendly and helpful.

Reply from CEF - HER
Bought a Dimplex wall heater online as Hereford branch didn't answer my email asking about collection. Had to top up my online order by a couple of quid to qualify for free delivery, but worth it. Dimplx heater fine.

Reply from CEF - HER
Excellent service at Hereford branch who go out of their way to help you out when material is urgent. Lauren is superb and knows her stuff

Reply from CEF - HER
Goods delivered within 24 hours of ordering and to a comparatively remote location in central Wales. One item was damaged, but replaced within a couple of days. The 3 metre long protective cardboard tube used for the single replacement length of cable trunking, was however, excessively large - about 175 mm diameter - and therefore wasteful, and another item of packaging to dispose of. If it had been a few years earlier at least I could have given the cardboard tube to my children to play with!!. Does CEF want the tubes back for re-use?

Reply from CEF - HER
Your catalogue was esy to follow and the delivery date that I asked for was on time .and most important of all lthe prices were ok . We will be back Thank you

Reply from CEF - HER
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