CEF - GRK Reviews 22

TrustScore 4.5 out of 5

4.6

5 Carnock St, PA15 1HB Greenock, GB


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Rated 5 out of 5 stars

Outstanding customer service from Chris Keast, Chris, and Eddie from the Greenock branch. They helped me, as an end customer, navigate the complexities of ordering the correct kit and having it delive... See more

Company replied

Rated 5 out of 5 stars

The staff in the store were very helpful and went out of their way to find the product we were looking for as it was being discontinued. We then ordered it online and it was delivered the next day.

Company replied

Rated 5 out of 5 stars

Fast reliable service easy to order and fantastic stock levels for a very wide range of products and that is what we need as a contractor

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - GRK

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • 5 Carnock St, PA15 1HB, Greenock, United Kingdom

  • 01475 723206

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent service start to finish

Excellent service, from online selection, ordering to delivery the next day..... what's not to love?

7 August 2025
CEF - GRK logo

Reply from CEF - GRK

Thank you very much for your review Colin.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Good range of stock Easy order on line

Good range of stock Easy order on line. Quick delivery and easy pick up from store

23 June 2025
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Reply from CEF - GRK

Thank you very much for your review Trevor.
Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Outstanding customer service from Greenock CEF

Outstanding customer service from Chris Keast, Chris, and Eddie from the Greenock branch. They helped me, as an end customer, navigate the complexities of ordering the correct kit and having it delivered on time to Argyll. They were exceptionally helpful and knowledgeable in supporting our needs. I would highly recommend using them, and we will definitely use them again.

14 December 2024
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Reply from CEF - GRK

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager

Rated 5 out of 5 stars

Knowledgeable Staff

Excellent stock levels, Really quick quote responses. Pro active & knowledgeable staff for advice and recommendations.

27 August 2024
CEF - GRK logo

Reply from CEF - GRK

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Fast Service

Excellent and fast service

31 July 2024
CEF - GRK logo

Reply from CEF - GRK

Thank you very much for your review Sharon.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Fast reliable service easy to order and…

Fast reliable service easy to order and fantastic stock levels for a very wide range of products and that is what we need as a contractor

27 June 2024
CEF - GRK logo

Reply from CEF - GRK

Thank you very much for your review and feedback Robert.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service

Great service - went above and beyond to deliver an order to me!
The staff at the Greenock branch are brilliant and really helpful!

4 January 2024
CEF - GRK logo

Reply from CEF - GRK

Thank you very much for your review and feedback Sonia.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

The staff in the store were very…

The staff in the store were very helpful and went out of their way to find the product we were looking for as it was being discontinued. We then ordered it online and it was delivered the next day.

8 January 2024
CEF - GRK logo

Reply from CEF - GRK

Thank you very much for your review and feedback Vincent.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Online Order

Packed well, delivered on time
Excellent

27 December 2023
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Reply from CEF - GRK

Thank you very much for your review George.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Very efficient.

2 September 2023
CEF - GRK logo

Reply from CEF - GRK

Thank you very much for your review Helen.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

greenock

guys were vry hlpful

11 January 2023
CEF - GRK logo

Reply from CEF - GRK

Thank you very much for your review John.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Extremely robust process / service !

Extremely robust process / service - simplistically it does what if offers . Parts ordered on day 1 & collected @ local depot on day 2 . No complications & competitive in the current marketplace .

6 May 2022
CEF - GRK logo

Reply from CEF - GRK

Thank you very much for your review and feedback Graeme.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

The CEF crew are always there to help

The CEF crew are always there to help, from preparing orders to collect, sourcing products, along with the product knowledge is great for saving time and getting on with the job. Big thanks to Graham and his team...

4 March 2022
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Reply from CEF - GRK

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Excellent follow up as when demand…CEF Greenock

Excellent follow up as when demand exceeded stock new supply was well in hand and I was advised when items were available and they offered to deliver or set these aside for collection which they did

9 February 2022
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Reply from CEF - GRK

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Happy customer

Very prompt and efficient service.

31 January 2022
CEF - GRK logo

Reply from CEF - GRK

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

As a customer of City Electrical I've…

As a customer of City Electrical I've found most branches are very helpful.

i would like to give a special thank you to the guys at the greenock branch as they always go above and beyond especially when i am constantly chasing materials or there is an emergency.

Thanks Guys
Appreciate all you do!!!
John Ritchie
Drimsynie Construction (Argyll holidays)

31 January 2022
CEF - GRK logo

Reply from CEF - GRK

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service

Great service. The guys at the Greenock branch are exactly what you need if your running a business

20 December 2021
CEF - GRK logo

Reply from CEF - GRK

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

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