Amazing service, I needed a wide range of materials for a large battery and consumer unit change project starting on the following Monday. Martin stayed late on a Friday night and we got everything o... See more
Company replied
Location
Switch locationUnit A, Kingsmead, Park Farm Industrial Area, CT19 5EU Folkestone, GB
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See what reviewers are saying
I found what I was looking for quickly and easily on the CEF website. Anything I could not find the local branch manager was able to quote for. Ordering was easy and I was emailed when my order w... See more
Company replied
CEF always go above and beyond to help us with all our electrical goods. Even if they do not have items in stock there is always a suggestion of something similar or a different make.
Company replied
The service given by the Folkestone team is excellent and meets what I need to carry out the work I do. I have used them for years and recommend them regularly to others. I get an old fashioned level... See more
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - Folkestone Store
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit A, Kingsmead, Park Farm Industrial Area, CT19 5EU, Folkestone, United Kingdom
- 01303 850118
4.4
Excellent
17 reviews
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Reply from CEF - Folkestone Store
Thank you very much for your review Tony.
Best Regards
Adele Feller (Customer Services Manager)
I found what I was looking for quickly…
I found what I was looking for quickly and easily on the CEF website. Anything I could not find the local branch manager was able to quote for.
Ordering was easy and I was emailed when my order was in transit. Everything arrived on time and in good condition.
2 October 2024
Reply from CEF - Folkestone Store
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - Folkestone Store
Thank you very much for your review Anthony.
Best Regards
Adele Feller (Customer Services Manager)
CEF going above and beyond
CEF always go above and beyond to help us with all our electrical goods. Even if they do not have items in stock there is always a suggestion of something similar or a different make.
30 April 2024
Reply from CEF - Folkestone Store
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Good quick service
29 January 2024
Reply from CEF - Folkestone Store
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
The service given by the Folkestone…
The service given by the Folkestone team is excellent and meets what I need to carry out the work I do. I have used them for years and recommend them regularly to others. I get an old fashioned level of knowledge backed up by a large co.
6 February 2024
Reply from CEF - Folkestone Store
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Choosing the materials on line was very…
Choosing the materials on line was very simple. Selecting payment was easy and I chose to use my account. Delivery also was very good and delivered onto to the specified address. Will use on line again.
8 August 2023
Reply from CEF - Folkestone Store
Thank you very much for your review and feedback Steve.
Best Regards
Adele Feller (Customer Services Manager)
Great service in Folkestone went above…
Great service in Folkestone went above and beyond. Very attractive staff
4 July 2023
Unprompted review
Reply from CEF - Folkestone Store
Thank you very much for your review Mr Collins.
Best Regards
Adele Feller (Customer Services Manager)
Amazing service - above and beyond
Amazing service, I needed a wide range of materials for a large battery and consumer unit change project starting on the following Monday. Martin stayed late on a Friday night and we got everything ordered or off the shelf.
Everything turned up ready for Monday! Top notch!
6 January 2023
Reply from CEF - Folkestone Store
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Good availability of materials and the…
Good availability of materials and the next day delivery service is so important. Great service.
30 September 2022
Reply from CEF - Folkestone Store
Thank you very much for your review Michael.
Best Regards
Adele Feller (Customer Services Manager)
Great Service
I cannot fault the service. I have used CEF for a number of years and have always found the team at Folkestone to be very helpful and friendly.
I never seem to have to wait for stock as it's always available, but on the very rear occasion it isn't, they go out of their way to get it in ready for next day delivery/collection.
Prices are reasonable and no more expensive than anywhere else.
Great reliable, prompt service and would recommend.
Tracy Reynolds
29 April 2022
Reply from CEF - Folkestone Store
Thank you very much for your review and feedback Tracy.
Best Regards
Adele Feller (Customer Services Manager)
Charged £5.95 for next day delivery…
Charged £5.95 for next day delivery that took 2-days. Was not informed that the bulb had arrived at my local branch so had to call 3-times. When I asked for a credit on the delivery charge I was told categorically NO!
will I use CEF again
Categorically NO!
22 February 2022
Reply from CEF - Folkestone Store
Thank you for your review and feedback Mark Dorman.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Very friendly,helpful and knowledgeable…great service.
Very friendly,helpful and knowledgeable staff.
13 February 2022
Reply from CEF - Folkestone Store
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
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