The person on the phone communicate well, advised well, and friendly, tracked down my item in seconds. And put my mind at rest. Will shop again here. Keep up the good work.
Company replied
Unit 1, The Watermill Business Centre, Edison Road, EN3 7XF Enfield, GB
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The person on the phone communicate well, advised well, and friendly, tracked down my item in seconds. And put my mind at rest. Will shop again here. Keep up the good work.
Company replied
Good website, straightforward buying process, fair pricing
Company replied
it all worked as expected and arrive on time!
Company replied
Helpful staff, good services
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
Unit 1, The Watermill Business Centre, Edison Road, EN3 7XF, Enfield, United Kingdom
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Good website, straightforward buying process, fair pricing

Reply from CEF - ENF
The person on the phone communicate well, advised well, and friendly, tracked down my item in seconds. And put my mind at rest. Will shop again here. Keep up the good work.

Reply from CEF - ENF
The person on the front desk got up from his desk at the back like he did not want to be at work, asked him for a standard small led light bulb which I had with me to show him. Said no markings to no idea, asked if he had any the same fitting, said not sure, went up stairs said nothing in stock. Asked if he could order said no if they don't have it in stock then you can't order. Very strange as it's not a unusual fitting. G9 LED,Really bad customer service a Enfield branch avoid them.

Reply from CEF - ENF
First told not in stock when it shows on the site over 100. Asked for cable which they got wrong twice then over charged me by £10.00.
what is the point of staff who dont know what they are selling or cannot be bothered looking for the right materials

Reply from CEF - ENF
I rang for information regarding a product and the person was really helpful, and took my order over the phone. The goods arrived promptly.

Reply from CEF - ENF
new manager at CEF Enfield things are looking up

Reply from CEF - ENF
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