Great to have a proper electrical factor available on a Saturday and a great selection of parts. Email comms with the store direct was also of great use. I would suggest the only improvement would... See more
Company replied
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Great to have a proper electrical factor available on a Saturday and a great selection of parts. Email comms with the store direct was also of great use. I would suggest the only improvement would... See more
Company replied
As always local branch (Stewart) was very helpful in giving me information required and ordering was quick and simple and items arrived quickly. As always a good local store good staff. Ordering on li... See more
Company replied
Purchased a pull switch that was out of stock at many other retailers.
Company replied
Delivery was fine but came on a day not specified and had to make a return visit other than that good.
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
Unit D14, Wellheads Ind.Est., AB21 7GA, Aberdeen, United Kingdom
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Great to have a proper electrical factor available on a Saturday and a great selection of parts. Email comms with the store direct was also of great use.
I would suggest the only improvement would be on the CEF internal software as the process to do a cash sale and also returns is rather slow.

Reply from CEF - DYC
Bought cable for collection as I needed it before the weekend. Went through to Aberdeen once I got confirmation that it was ready to collect. Got through there and gave order code to staff waited around 20 mins to be told they didn’t have it in stock and apologised. Went home and ordered it for delivery it arrived on the Monday.

Reply from CEF - DYC
Timely delivery, fifth star would have been awarded if all the materials had came in one shipment

Reply from CEF - DYC
2 wrong sized items supplied on internet order but replaced after phoning local depot, though took several days to replace due to lack of local depot staff.

Reply from CEF - DYC
Delivery was fine but came on a day not specified and had to make a return visit other than that good.

Reply from CEF - DYC

Reply from CEF - DYC

Reply from CEF - DYC

Reply from CEF - DYC
As always local branch (Stewart) was very helpful in giving me information required and ordering was quick and simple and items arrived quickly. As always a good local store good staff. Ordering on line when having information quick and easy.

Reply from CEF - DYC
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