Staff were extremely helpful and received my order next day as it was out of stock at the branch I went in to.
Company replied
Unit A1, Acorn Industrial Park, Crayford Road, DA1 4AL Crayford, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Staff were extremely helpful and received my order next day as it was out of stock at the branch I went in to.
Company replied
Customer service is best from everyone especially antonio and stuart. They are really helpful and make my shopping experience really good so it makes me easier to order stuff. I would like to thank... See more
Company replied
Extremely helpful person answered my call and assisted me through the (rather poor layout) online order form. The item arrived safely and speedily. The whole process was very easy and reassuring.
Company replied
The shop was really well laid out and the staff/manager were really helpful and informative.
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
Unit A1, Acorn Industrial Park, Crayford Road, DA1 4AL, Crayford, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff were extremely helpful and received my order next day as it was out of stock at the branch I went in to.

Reply from CEF - CFD
Customer service is best from everyone especially antonio and stuart. They are really helpful and make my shopping experience really good so it makes me easier to order stuff.
I would like to thank you and keep doing that.

Reply from CEF - CFD
Great service, Fast and productive, Credit to Stuart and the team, Able to source materials at short notice

Reply from CEF - CFD
Great product excellent service thank you

Reply from CEF - CFD
Extremely helpful person answered my call and assisted me through the (rather poor layout) online order form. The item arrived safely and speedily. The whole process was very easy and reassuring.

Reply from CEF - CFD
The shop was really well laid out and the staff/manager were really helpful and informative.

Reply from CEF - CFD
Very efficient Service easy to use and fast delivery

Reply from CEF - CFD
Well what can I say Stuart from Crayford only went above and beyond with his customer service. We needed a voltage regulator ASAP and we had it with in 24hrs. All i can say if give the bloke a pay rise or a pat on the back.

Reply from CEF - CFD
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.