Went to collect online order which was delivered to the Canterbury branch, however I ordered the wrong battery! chap behind the counter was super helpful and sorted it for me rang me when the correct... See more
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Staff very helpful and new what i wanted. Told me how to get the item quickly. Very pleased with the whole experience.
Company replied
It was great to be able to pick up the phone and actually speak to a human being and a very helpful one too.
Company replied
delivery bang on que , would have given 5 stars if the cardboard tube packaging hadn't been bent and its contents
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - CAT
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit 3, Broad Oak House, Broad Oak Road, CT2 7SN, Canterbury, United Kingdom
- 01227 762345
4.4
Excellent
10 reviews
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Staff very helpful and new what i…
Staff very helpful and new what i wanted. Told me how to get the item quickly. Very pleased with the whole experience.
3 December 2025
Reply from CEF - CAT
Thank you very much for your review Stephen.
Best Regards
Adele Feller (Customer Services Manager)
Fantastically helpful staff
Went to collect online order which was delivered to the Canterbury branch, however I ordered the wrong battery! chap behind the counter was super helpful and sorted it for me rang me when the correct one was in
My new favourite electrical supplier!
5 November 2025
Reply from CEF - CAT
Thank you very much for your review Paul.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - CAT
Thank you very much for your review Chris.
Best Regards
Adele Feller (Customer Services Manager)
Helpful young man in shop and prompt…
Helpful young man in shop and prompt delivery of what I wanted.
Well done👍
13 July 2024
Reply from CEF - CAT
Thank you very much for your review and feedback John.
Best Regards
Adele Feller (Customer Services Manager)
Great service at the Canterbury branch in Kent
It was great to be able to pick up the phone and actually speak to a human being and a very helpful one too.
5 March 2024
Reply from CEF - CAT
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Good advice
3 January 2024
Reply from CEF - CAT
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
delivery bang on que
delivery bang on que , would have given 5 stars if the cardboard tube packaging hadn't been bent and its contents
7 February 2023
Reply from CEF - CAT
Thank you very much for your review and feedback Bruce.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - CAT
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Canterbury branch are always happy to…
Canterbury branch are always happy to go over and beyond expectations.
Their Rep Always makes time to help or deliver and a special thank you to Jack on the sales counter who has really helped me out with next day delivery orders to help meet deadlines.
20 July 2022
Unprompted review
Reply from CEF - CAT
Thank you very much for your review and feedback Ryan.
Best Regards
Adele Feller (Customer Services Manager)
Great delivery time and best support…
Great delivery time and best support from the brunches staff to create a quote for us being when we are busy finding and doing the work. I want to mention in special Canterbuty brunch, Mark Jackson A***
8 April 2022
Reply from CEF - CAT
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
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