Good range of more specialist stock with helpful staff who suggested placing my full order online when one item wasn't in stock to avoid the individual item shipping charge. Stuff I needed arrived nex... See more
Company replied
Location
Switch locationUnits 5 & 6, Ashley Industrial Estate, Carr Wood Road, WF10 4SR Castleford, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The way my call was handled from beginning to end first class delivery very pleasant courtes young man thank you
Company replied
Had exactly what I was looking for and it was promptly delivered the following day.
Company replied
Disappointed to find that after visiting your outlet in Castleford and requesting a length of cable (in your catalogue) I STILL had to pay a delivery fee to have the item collected at the store.
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - CAS
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Units 5 & 6, Ashley Industrial Estate, Carr Wood Road, WF10 4SR, Castleford, United Kingdom
- 01977 513216
4.4
Excellent
12 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from CEF - CAS
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager
Excellent service by staff easy getting…
Excellent service by staff easy getting Quotes for materials, Delivery times great .
13 October 2025
Reply from CEF - CAS
Thank you very much for your review Mark.
Best Regards
Adele Feller (Customer Services Manager)
Always a friendly smiling face and…
Always a friendly smiling face and happy to help.
22 February 2025
Reply from CEF - CAS
Thank you very much for your review Gary.
Best Regards
Adele Feller (Customer Services Manager)
The way my call was handled from…
The way my call was handled from beginning to end first class delivery very pleasant courtes young man thank you
6 February 2025
Reply from CEF - CAS
Thank you very much for your review James.
Best Regards
Adele Feller (Customer Services Manager)
Great help from Luke at castleford…
Great help from Luke at castleford depot as always👍
1 November 2023
Reply from CEF - CAS
Thank you very much for your review and feedback Andrew.
Best Regards
Adele Feller (Customer Services Manager)
Had exactly what I was looking for and…
Had exactly what I was looking for and it was promptly delivered the following day.
11 March 2023
Reply from CEF - CAS
Thank you very much for your review Jon.
Best Regards
Adele Feller (Customer Services Manager)
Good range of more specialist stock…
Good range of more specialist stock with helpful staff who suggested placing my full order online when one item wasn't in stock to avoid the individual item shipping charge. Stuff I needed arrived next day - great service
20 February 2023
Reply from CEF - CAS
Thank you very much for your review and feedback Martin.
Best Regards
Adele Feller (Customer Services Manager)
Not what I expected
Disappointed to find that after visiting your outlet in Castleford and requesting a length of cable (in your catalogue) I STILL had to pay a delivery fee to have the item collected at the store.
13 October 2022
Reply from CEF - CAS
Thank you very much for your review Patrick.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Product ordered as a guest log in but…
Product ordered as a guest log in but it was easy to do. I was told I would receive a message when the item arrived but I didn't. However I called the store and they were really helpful. It had arrived. I collected within the hour from lovely friendly staff. The item, a tool bag, was just what I ordered and I now have one happy partner.
29 September 2022
Reply from CEF - CAS
Thank you very much for your review and feedback Rachael.
Best Regards
Adele Feller (Customer Services Manager)
Great Assistance
Spoke with depot who assisted me with online registration to speed up delivery direct to site , saving me valuable time , excellent service
27 July 2022
Reply from CEF - CAS
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Trotec air cooling fan
I purchased a fan from this company. It does everything and more it’s fantastic I would recommend it. The picture on the website does really allow you to see how big it is. It’s huge and really does keep my living room cool and Aired.
26 July 2022
Reply from CEF - CAS
Thank you very much for your review and feedback Faye.
Best Regards
Adele Feller (Customer Services Manager)
I cant Express how grateful we are to…
I cant Express how grateful we are to the guys at the Ashfley estate CEF. They literally saved our bacon. Unfortunately I left the motor home cable at home...yes lots of interesting words on route trying to find a cable & not miss our ferry! These guys literally made a cable up, Robert harry and a loyal customer from o CFF called Simon. Absolutely cant thank you enough for what you all did. My knights in shinning armour. A absolute massive thank you 👍 alison & david on now a much needed vacation from our NHS day jobs 😊
8 July 2022
Unprompted review
Reply from CEF - CAS
Thank you very much for your review and comments, I will ensure this is passed over to the team.
Best Regards
Adele Feller (Customer Services Manager)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.