CEF - BRY Reviews 8

TrustScore 4 out of 5

3.9

Unit 6, Kay Street Industrial Estate, Kay Street, BL9 6BU Bury, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Having only recently opened a trade account with CEF, we placed our first order last week. Steve Elliott was really helpful in getting us up and running with the online ordering system, which worked... See more

Company replied

Rated 5 out of 5 stars

Staff at bury branch very helpful, New heater arrived as ordered. Item very well packaged and in sealed box Great service!

Company replied

Rated 5 out of 5 stars

Very easy process. Great price. Pleasant staff on collection from my local branch (Bury).

Company replied

Rated 5 out of 5 stars

Was best price for amount I needed and could be cut to length. Placed order early evening to my local branch. Was there early next morning Was given warm welcome and he got my item in no time.

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - BRY

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Unit 6, Kay Street Industrial Estate, Kay Street, BL9 6BU, Bury, United Kingdom

  • 0161 797 5245

3.9

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Staff at bury branch very helpful,

Staff at bury branch very helpful,
New heater arrived as ordered.
Item very well packaged and in sealed box
Great service!

13 February 2026
CEF - BRY logo

Reply from CEF - BRY

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 1 out of 5 stars

Shocking service!

Shocking service!
Ordered online and goods delivered incorrect. Took into the Bury branch 5 days ago who said that they would replace. Despite 3 phone calls to chase up and being told they would call me back I’m still waiting. Totally unacceptable service

27 February 2025
CEF - BRY logo

Reply from CEF - BRY

Thank you for your review.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Very easy process

Very easy process. Great price. Pleasant staff on collection from my local branch (Bury).

5 January 2025
CEF - BRY logo

Reply from CEF - BRY

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Having only recently opened a trade…

Having only recently opened a trade account with CEF, we placed our first order last week. Steve Elliott was really helpful in getting us up and running with the online ordering system, which worked seamlessly. The prices were the best we had been offered and the cable was delivered on time. All round excellent first transaction and will definitely be using more!

2 November 2023
CEF - BRY logo

Reply from CEF - BRY

Thank you very much for your review and feedback Mark.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Was best price for amount I needed and…

Was best price for amount I needed and could be cut to length. Placed order early evening to my local branch. Was there early next morning Was given warm welcome and he got my item in no time.

13 June 2022
CEF - BRY logo

Reply from CEF - BRY

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service

Great service - quality product, next day delivery.

2 September 2021
CEF - BRY logo

Reply from CEF - BRY

Thank you very much for your review David.

Best Regards
Adele Feller (Customer Services Manager)

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