CEF - BRT Reviews 15

TrustScore 4.5 out of 5

4.4

28 - 30 Springwood Drive, Springwood Industrial Estate, CM7 2YN Braintree, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Reece was exceptional finding me the best price and delivery for the jigsaw i received it the next day this is typical for CEF braintree

Company replied

Rated 5 out of 5 stars

Braintree CEF hosts some very professional and knowledgeable lads, who always do their utmost best to facilitate my electrical needs! In particular, Rikishi is extremely welcoming always knows the... See more

Company replied

Rated 3 out of 5 stars

A tracking link was sent with the email that did not work so waited in all day for a delivery that had been postponed. However customer service was excellent and Left me feeling a lot less aggrieved... See more

Company replied

Rated 5 out of 5 stars

Got a good bargain on a couple of Google Home bundles from here - arrived well-packaged and worked well. No complaints.

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - BRT

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • 28 - 30 Springwood Drive, Springwood Industrial Estate, CM7 2YN, Braintree, United Kingdom

  • 01376 552446

4.4

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Great customer service from your…

Great customer service from your Braintree, Essex branch in relation to ordering via website, honest and knowledgeable.

8 May 2026
CEF - BRT logo

Reply from CEF - BRT

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

great service

Reece was exceptional finding me the best price and delivery for the jigsaw
i received it the next day
this is typical for CEF braintree

18 February 2026
CEF - BRT logo

Reply from CEF - BRT

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great value, and quality products

Got a good bargain on a couple of Google Home bundles from here - arrived well-packaged and worked well. No complaints.

5 September 2025
CEF - BRT logo

Reply from CEF - BRT

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Braintree CEF hosts some very…

Braintree CEF hosts some very professional and knowledgeable lads, who always do their utmost best to facilitate my electrical needs! In particular, Rikishi is extremely welcoming always knows the best finishing moves at checkout!! Well done to a fantastic branch all round!
Jones Electrical Installations

2 May 2025
CEF - BRT logo

Reply from CEF - BRT

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service as always

Great service as always. No fuss, items available next day

11 February 2025
CEF - BRT logo

Reply from CEF - BRT

Thank you very much for your review Marc.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Excellent Service From CEF.

Excellent Service From CEF.

Quick and easy to order on website, delivery quick, great customer service. Thank you!.

16 October 2023
CEF - BRT logo

Reply from CEF - BRT

Thank you very much for your review Chantelle.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Online is easy and straightforward

Online is easy and straightforward.
Going into my local Braintree branch you are always welcome, friendly and helpful.

17 April 2022
CEF - BRT logo

Reply from CEF - BRT

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 3 out of 5 stars

A tracking link was sent with the email…

A tracking link was sent with the email that did not work so waited in all day for a delivery that had been postponed.
However customer service was excellent and Left me feeling a lot less aggrieved.
The package arrived the following day.

13 September 2021
CEF - BRT logo

Reply from CEF - BRT

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Excellent service from my local branch…

Excellent service from my local branch in Braintree.
Ordered a panel heater on-line and collected next day.

6 September 2021
CEF - BRT logo

Reply from CEF - BRT

Thank you very much for your review and feedback Mike.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service

As I had a question about the cable I rang my local branch who were very helpful. As they were out of stock, they offered to get some in but as I wanted it delivered I ordered online which was quick and easy. Cable arrived next day. Great service.

23 June 2021
CEF - BRT logo

Reply from CEF - BRT

Thank you very much for your review and feedback Terry Surrey.

Best Regards
Adele Feller (Customer Services Manager)

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