Simple ordering, and very helpful advice on phone.Very helpful CEF man at Beckenham for collection, who thoroughly checked the product. EXCELLENT product, not readily available outside CEF - well wort... See more
Company replied
Location
Switch locationUnit 4, Pioneer Court Chaffinch Business Park Croydon Road Elmers End,, London, BR3 4BZ Beckenham, GB
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See what reviewers are saying
Ordered 10 meters h07 cable for timed delivery. It arrived on time and at the branch , and a fair price for delivery.
Company replied
Sorry to CEF for the 1 star review. Too harsh. It's not CEFs fault that the Heatstore HSDS150 went dead after just 2 hours. A failed PCB? Heatstore have arranged GlenDimplex to come and repair the... See more
Company replied
great customer service thanks
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - BRM
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit 4, Pioneer Court Chaffinch Business Park Croydon Road Elmers End,, London, BR3 4BZ, Beckenham, United Kingdom
- 020 8650 1355
4.2
Great
9 reviews
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Excellent service by CEF
Simple ordering, and very helpful advice on phone.Very helpful CEF man at Beckenham for collection, who thoroughly checked the product. EXCELLENT product, not readily available outside CEF - well worth the apparently high expenditure.
11 November 2025
Reply from CEF - BRM
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager
Reply from CEF - BRM
Thank you very much for your review Lucie.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BRM
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
My order the cable was shout I believe…
My order the cable was shout I believe you sent me approx 21 metres no what I ordered which was 25 which has left me with a problem now as instead on having the fuse box at ether ceiling height it’s got to do down skirting level very disappointed
29 July 2024
Reply from CEF - BRM
Thank you for your review and feedback.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Revised Review.
Sorry to CEF for the 1 star review. Too harsh. It's not CEFs fault that the Heatstore HSDS150 went dead after just 2 hours. A failed PCB? Heatstore have arranged GlenDimplex to come and repair the unit, hopefully very soon.
3 November 2022
Unprompted review
Reply from CEF - BRM
Thank you for your review and feedback Rick George.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customer.services@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Ordered 10 meters h07 cable for timed…
Ordered 10 meters h07 cable for timed delivery. It arrived on time and at the branch , and a fair price for delivery.
3 October 2022
Reply from CEF - BRM
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BRM
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BRM
Thank you very much for your review Chris.
Best Regards
Adele Feller (Customer Services Manager)
Excellent always great service
24 July 2021
Reply from CEF - BRM
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
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