Brentford staff really helpful. Easy to order online, quick delivery, advised only part to be delivered as out of stock which was fine & agreed to. Manufacturer had discontinued the product & CEF advi... See more
Company replied
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Brentford staff really helpful. Easy to order online, quick delivery, advised only part to be delivered as out of stock which was fine & agreed to. Manufacturer had discontinued the product & CEF advi... See more
Company replied
Very helpful…a pleasure to deal with…highly recommend, Brentford branch..
Company replied
Always the best customer experience! super fast, good prices and superb staff
Company replied
Not sure how you get charged a delivery fee to have an item sent to store, no other electrical wholesalers charge for this certainly not Kew or TLC, bit of a rip off. Also staff in branch quite rude,... See more
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
5 Shield Drive West Cross Centre, A4, TW8 9EX, Brentford, United Kingdom
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Very helpful…a pleasure to deal with…highly recommend, Brentford branch..

Reply from CEF - BRF
Brentford staff really helpful. Easy to order online, quick delivery, advised only part to be delivered as out of stock which was fine & agreed to. Manufacturer had discontinued the product & CEF advised us promptly. Brentford staff really helpful

Reply from CEF - BRF
Always the best customer experience! super fast, good prices and superb staff

Reply from CEF - BRF
Not sure how you get charged a delivery fee to have an item sent to store, no other electrical wholesalers charge for this certainly not Kew or TLC, bit of a rip off.
Also staff in branch quite rude, made to feel like your inconveniencing them.

Reply from CEF - BRF
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