CEF - BOS Reviews 11

TrustScore 4.5 out of 5

4.4

Unit 3, Riverside Ind Est, Nursery Road, PE21 7TN Boston, GB


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Rated 5 out of 5 stars

It was easy to use the website and the unit was delivered the next day to my local branch. The service was great.

Company replied

Rated 5 out of 5 stars

OEM part, so perfect fit. Delivery speed impressive, ordered late Friday, ready to collect pre 08:30 Saturday. Straight back on the job!

Company replied

Rated 4 out of 5 stars

In store, always polite & very helpful, if they find we have an issue they try to solve it, the web site is superb showing local store inventory and national stock, next day delivery available as well... See more

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - BOS

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Unit 3, Riverside Ind Est, Nursery Road, PE21 7TN, Boston, United Kingdom

  • 01205 369738

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Most items in stock locally and if not…

Most items in stock locally and if not its next day.
Informative staff and if any info is required they find it out.

19 March 2025
CEF - BOS logo

Reply from CEF - BOS

Thank you very much for your review Joe.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Lovely and helpful staff

Lovely and helpful staff. Did what it said on the tin.

28 November 2024
CEF - BOS logo

Reply from CEF - BOS

Thank you very much for your review Ian.

Best Regards
Adele Feller (Customer Services Manager)

Rated 4 out of 5 stars

Excellent

Excellent service & fast next day del option from store

15 May 2024
CEF - BOS logo

Reply from CEF - BOS

Thank you very much for your review Theodore.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

OEM part

OEM part, so perfect fit.
Delivery speed impressive, ordered late Friday, ready to collect pre 08:30 Saturday. Straight back on the job!

15 December 2023
CEF - BOS logo

Reply from CEF - BOS

Thank you very much for your review and feedback Colin.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

A very professional and friendly…

A very professional and friendly company to work with.
Nothing is a problem.
The staff are friendly and extremely helpful at the Boston branch we use.

6 November 2023
CEF - BOS logo

Reply from CEF - BOS

Thank you very much for your review and feedback Albert.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Easy to use website

Easy to use website, with a choice of items that I was looking for.
East ordering and fast delivery.

13 July 2023
CEF - BOS logo

Reply from CEF - BOS

Thank you very much for your review Geoff.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Excellent service by Boston and On-line CEF

Excellent service. Local CEF, Boston, recommended ordering on-line to receive it next day delivery (no extra cost).
Easy to order: delivered the next morning.
10/10
Delighted.

25 May 2022
CEF - BOS logo

Reply from CEF - BOS

Thank you very much for your review and feedback Michael.

Best Regards
Adele Feller (Customer Services Manager)

Rated 4 out of 5 stars

CEF Boston-their good, try them!

In store, always polite & very helpful, if they find we have an issue they try to solve it, the web site is superb showing local store inventory and national stock, next day delivery available as well as delivery to local store. Their good, friendly service available to professionals and diy, they’ll even do their best to advise where it falls within their remit.

15 April 2022
CEF - BOS logo

Reply from CEF - BOS

Thank you very much for your review and feedback Phillip.

Best Regards
Adele Feller (Customer Services Manager)

Rated 3 out of 5 stars

Research twice, buy once?

I only needed one or two specific 25mm conduit fittings, and CEF was the only outfit I found selling singly. This counts strongly in their favour, but ultimately the price was high and not competitive on a pro-rata basis. Their website gave the impression that my local branch (which is 17 miles from my rural address) stocked and sold the items but this proved not to be the case (so a wasted journey in excess of 30 miles) and I had to go back online and mail order, including a delivery charge. A 28-day collect-at-branch option was not available. (I suggest 28 days on account of the distance involved - us locals "hoard up" our shopping into worthwhile trips.) Although the staff were friendly, polite and as helpful as their business model allowed, I still had wasted journey time, wasted fuels costs and an eventual delivery charge for a few bits of plastic. If you need small numbers or single components, my recommendation is to research first and don't rush: you might find a better deal than CEF.

25 December 2021
CEF - BOS logo

Reply from CEF - BOS

Thank you very much for your review and feedback Andrew.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

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