The lads in branch (Birkenhead) do a fantastic job. Very helpful when finding a products or turn around on a quote. Ordering online, lads will upload the quote saving much needed time. A* service
Company replied
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See what reviewers are saying
Great help and advice in Birkenhead branch Excellent price online, arrived very quickly Will definitely use CEF again
Company replied
Quick helpful staff easy to use site ordered shower late Friday afternoon got it early Saturday morning
Company replied
CEF are a great company to deal with. I managed to order the wrong materials for a job and returning and obtaining a refund was easy and quite quick
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - BKD
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Brook Street, Off Cathcart Street, CH41 3PF, Birkenhead, United Kingdom
- 0151 647 4128
4.6
Excellent
18 reviews
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Conveniently located
Conveniently located. Always helpful and responsive regardless of the size of the requirement.
6 February 2026
Reply from CEF - BKD
Thank you very much for your review Alan.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service
Excellent service, fast turnaround, good communication and arrived on time.
2 May 2025
Reply from CEF - BKD
Thank you very much for your review Gordon.
Best Regards
Adele Feller (Customer Services Manager)
Trusting site
Quick helpful staff easy to use site ordered shower late Friday afternoon got it early Saturday morning
17 January 2025
Reply from CEF - BKD
Thank you very much for your review Neil.
Best Regards
Adele Feller (Customer Services Manager)
easy to order and delivery on time
easy to order and delivery on time, product as advertised
16 July 2024
Reply from CEF - BKD
Thank you very much for your review Brian.
Best Regards
Adele Feller (Customer Services Manager)
A* Service
The lads in branch (Birkenhead) do a fantastic job. Very helpful when finding a products or turn around on a quote. Ordering online, lads will upload the quote saving much needed time. A* service
27 June 2024
Reply from CEF - BKD
Thank you very much for your review and feedback Richie.
Best Regards
Adele Feller (Customer Services Manager)
Always a friendly welcome from all the…
Always a friendly welcome from all the staff. They know their stuff and even daft questions get answered - with expert knowledge.
Won’t go anywhere else.
17 June 2024
Reply from CEF - BKD
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Helpful staff & very prompt service…
Helpful staff & very prompt service when I needed it most. Thanks
7 March 2024
Reply from CEF - BKD
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Easy to use
Easy to use, ordered off the website straight to local store and was there the next day.
3 January 2024
Reply from CEF - BKD
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Brilliant helpful sales staff
Brilliant helpful sales staff and perfect delivery service. My first time using this company total professionals, will definitely use them again.
13 November 2023
Reply from CEF - BKD
Thank you very much for your review and feedback Karl.
Best Regards
Adele Feller (Customer Services Manager)
CEF are a great company to deal with
CEF are a great company to deal with. I managed to order the wrong materials for a job and returning and obtaining a refund was easy and quite quick
2 October 2023
Reply from CEF - BKD
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Delivered early to enable job completion
Delivered earlier than expected to enable job completion
21 August 2023
Reply from CEF - BKD
Thank you very much for your review Kevin.
Best Regards
Adele Feller (Customer Services Manager)
Great help and advice in Birkenhead…
Great help and advice in Birkenhead branch
Excellent price online, arrived very quickly
Will definitely use CEF again
25 June 2023
Reply from CEF - BKD
Thank you very much for your review and feedback Fraser.
Best Regards
Adele Feller (Customer Services Manager)
1st & last time I use CEF
1st & last time I use CEF. Placed online order on Tuesday 8am and paid for next day delivery to store. Received email confirmation with tracking from DX distribution.
Rang up store on Wednesday, no sign of delivery, rang up Friday, still no sign. Checked tracking email which was absolutely useless, not even recorded as being recieved by DX. Nothing Saturday. Rang Monday STILL nothing!! No return call to my enquiry, no email, just nothing. Left it till lunchtime Monday and paid a visit to store. The store called through to online order helpline and after a long call, the guy went out back and came in with my order that had been sitting there since Thursday. The invoice had the same reference number (BKD229650) I had been quoting during my calls, even had my mobile number on it yet it took 4 calls and a visit to store to find it had been on the shelf for 5 days. I've had electricians & plasterers on hold and now can't get them back for another week so a kitchen job for an elderly gentleman is now stopped. I also had another £185 which I was going to spend in store but after this, I took my customers money elsewhere as I have a week to shop around!
Trust pilot asking for a constructive review!! I shouldn't have to tell a company how to perform basic customer service.
I will not spend any more money at this company.
22 February 2023
Reply from CEF - BKD
Thank you for your review and feedback Dan
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
A member of the CEF team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Guys at the Birkenhead branch are…
Guys at the Birkenhead branch are without a doubt the most helpful and professional group of people I’ve worked with. Cannot do enough to support you.
23 January 2022
Reply from CEF - BKD
Thank you very much for your review and feedback Steve.
Best Regards
Adele Feller (Customer Services Manager)
Always deliver when they say and very…
Always deliver when they say and very easy to buy on line .Very reliable compared to other companies l have used
23 December 2021
Reply from CEF - BKD
Thank you very much for your review Ian.
Best Regards
Adele Feller (Customer Services Manager)
Great service and the guys on the…
Great service and the guys on the counter and in the office went out of there way to help me with my order!!!
18 November 2021
Reply from CEF - BKD
Thank you very much for your review Barry.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BKD
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Could not fault the service provided by…
Could not fault the service provided by the CEF staff.
4 June 2021
Reply from CEF - BKD
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
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