Ordered 6mm solar cable & 2x pair MC4 connectors; sadly only on pair in box with cable. Quick phone call to customer service (Sue?) who registered issue, followed up with a call back from Chris wh... See more
Company replied
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Review summary
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Reviews shaping this summary
CEF online - Delivered what I ordered, on the day I requested. Nothing exceptional, just as advertised. Now the staff at Redditch Branch, these guys are exceptional. Nothing is ever too much trou... See more
Company replied
I went in to the Falkirk branch, the sales advisor informed me (as expected) it's not a stock item but it was something they can and are happy to order in however delivery priority is given to the cus... See more
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Only place I could find the specific piece I need for my old diesel engine electrics - so top notch, glad some proper business still in existance! Friendly advice on the phone and next day delivery a... See more
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Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Georgina Mackie House, CV8 2SU, Kenilworth, United Kingdom
- 01763 272 717
- customerservices@cef.co.uk
- cef.co.uk
4.5
Excellent
29K reviews
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Great service items arrived next day…
Great service items arrived next day all as described on their website great company
29 July 2026
Overall Very Good Service
Good price, good service and I was informed of the shipment and tracking details
13 July 2026
The ONLY wholesaler we choose
We increasingly used CEF to the point where they are the primary wholesaler our business uses today.
A great local team in Stafford, who go the extra mile every time and don't quibble if something on the order needs returning.
The online business is superb for next day delivery and frequently enables us to respond to our customers quicker.
28 July 2026
Excellent service
My local store didn’t have the lights I wanted in stock but could see on their system 5 were available. Suggested I order online & would receive next day delivery. Arrived the next morning. So impressed & free delivery.
28 July 2026
Good delivery at a good price.
14 July 2026
Excellent product and delivery was good…
Excellent product and delivery was good and on time.
28 July 2026
Speedy delivery and the items I wanted were stocked
The only company I could find with three of the lamps that I wanted in stock. Not the cheapest but the items arrived safely next day as promised. So glad that I used a trusted brand like CEF! Thanks
28 July 2026
Speedy next day delivery and clear easy…
Speedy next day delivery and clear easy to use website.
13 July 2026
It was easy to order on line and the…
It was easy to order on line and the delivery was as said. no hassels. will do business with this company again.
28 July 2026
Easy to use website
Easy to use website, Pricing clear, stock availability shown so no delays in supplying the item. Delivery very quick.
14 July 2026
Best price and delivery when expected…
Best price and delivery when expected good service
28 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
ordered 200 got 47
ordered 200 got 47
had to use an inferior product to complete the job
took a week nearly to fulfill the order not cheap either!
28 July 2026
Reply from CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review James.
Best Regards
Adele Feller (Customer Services Manager)
Great service and quick turnaround
Great service and quick turnaround,
DELIVERY NEXT DAY, even rang my phone because i was out, ask where to place it.
WILL BE USING THEM AGAIN. 😊🥳
Also the online ordering was straightforward, not complicated
🫤NOT LIKE OTHER COMPANIES I LOOKED AT😵💫.
28 July 2026
Reply from CEF
Thank you very much for your review and feedback Paul.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Good delivery service as usual but pay…
Good delivery service as usual but pay higher rates than through your account at a branch
28 July 2026
Very helpful staff
13 July 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
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