We increasingly used CEF to the point where they are the primary wholesaler our business uses today. A great local team in Stafford, who go the extra mile every time and don't quibble if somethin... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered 6mm solar cable & 2x pair MC4 connectors; sadly only on pair in box with cable. Quick phone call to customer service (Sue?) who registered issue, followed up with a call back from Chris wh... See more
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CEF online - Delivered what I ordered, on the day I requested. Nothing exceptional, just as advertised. Now the staff at Redditch Branch, these guys are exceptional. Nothing is ever too much trou... See more
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My local store didn’t have the lights I wanted in stock but could see on their system 5 were available. Suggested I order online & would receive next day delivery. Arrived the next morning. So impress... See more
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Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Georgina Mackie House, CV8 2SU, Kenilworth, United Kingdom
- 01763 272 717
- customerservices@cef.co.uk
- cef.co.uk
4.5
Excellent
29K reviews
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Very good service
Very good service. Rang to check it was me that placed the order and delivered very quickly
3 August 2026
Good customer service
I purchased a toothbrush charger just over a year ago which suddenly stopped working. I could not find the receipts but knew the purchase date and got a new replacement the next day. No fuss. Well done customer service.
3 August 2026
Very helpful front desk service
Very helpful front desk service. They found exactly what I was looking for and it was delivered to my home the next day
20 July 2026
Helpfull staff
Helpfull staff, needed customer service to help with a small problem not of there making which they did.
20 July 2026
Item never arrived, waiting for a refund!
The product did not arrive on Monday as promised.
I contacted them the day it should have arrived as the tracking link they sent me was not working. It did not look like it had been sent.
I finally spoke to someone on Wednesday who said they had escalated it with the delivery company, because they had taken my item but had not scanned it. I asked them to send me a replacement and when the delivery company find the original item, they could return it to them. I was told he would speak to his manager about this and come back to me, but no one has!! So I have asked for a refund - not received it yet!!
2 August 2026
Easy to order online via the web site…
Easy to order online via the web site arrived when required free of charge, great service for a busy electrician.
1 August 2026
Worked with CEF for more years than I…
Worked with CEF for more years than I can remember and always have had terrific service. Always helpful and cheery staff and excellent quality products, all in a Brilliant company
19 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Cheers,nice one.
1 August 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review Hossein.
Best Regards
Adele Feller (Customer Services Manager)
Brilliant product and excellent…
Brilliant product and excellent delivery.
I would highly recommend.
18 July 2026
Reply from CEF
Thank you very much for your review Rob.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review Ian.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review Malcolm.
Best Regards
Adele Feller (Customer Services Manager)
Very good phone service.
The store only had one in stock and put it out for me to pick up after the weekend.
31 July 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great Customer Service
9 July 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Excellent stock levels
Excellent stock levels, had no issues finding what I needed on the website.
Delivered on time.
Perfect!
31 July 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
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