Cedar Planters Reviews 79

We originally purchased 1 cedar planter to check it out and loved it. Received it quickly and it was very easy to assemble. Neighbors commented on how nice it looked on the patio so we bought 3 more! Several neighbors have decided to add these planters to their gardens. We are really enjoying our raised garden thanks to Cedar Planters.

We ordered two cedar planters. They were delivered when promised. They were easy to assemble. They are bolted together and very sturdy. We would highly recommend these planters!

Superb product and very easy to assemble. I had to stain and then polyurethane myself but I expect it to last 20 years! It’s beautiful high quality cedar. Only downside was all communication is through email but none the less the were responsive and delivery was around two weeks in April which is peak of Spring. I ended up ordering 3 48”

Got my cedar planter a little over a month ago, easy to assemble and now I am blasting out a nice herb garden! Going to get another next year when I make some more room

For the planters specifically, they were a high quality product and I had no trouble with the shipping getting here. I ordered over the winter - I think that helps. After installed they hold the soil well while also draining appropriately for my mini-garden.

One downside is that I have received a ton of spam/phishing text messages since I ordered, all of them coming from Canada. Since this was the only business I have done with anyone from Canada, I reached out to the seller in case they had a security breach. I received no reply - I was at least hoping for a “Thank you for letting us know” at a minimum.

The planter came nicely packaged and was easy to put together. The frame and cedar pieces are quality materials. I am very pleased with how the planter looks and look forward to many years of use.

They make is so easier to order and the look is beautiful; everyone wants one in our family now!

These planters are the best quality. Easy to assemble and they look great in my yard .

I’m not sure why the average review is 3 stars bc this is the most wonderful, easiest garden to assemble and use!!! It fit together like a hand in glove!!! And it’s gorgeous

They are the best made cedar planters. Easy to put together. Ordered second set for mother and small planter for my house

Great experience from start to finish. We ordered four of the 4' planters and the "feet". Communication was good as to when we would receive the order (Huge bonus that shipping is free!). Everything came well packaged and was easy to assemble. Highly recommend using a ratchet and socket rather than a wrench to assemble. Solid product, well designed, and great value. Love supporting small businesses. Thanks!

I love the cedar planters so much that I now have seven! I also got the covers, and they've made a big difference as we've had weird weather this spring.

Do not expect to receive your planters for several weeks!!!! Not even any tracking info. I followed up with them and I am given vague info on when it will ship, 1 week after purchase. No date, no tracking as not even shipped yet. I don't trust this service and expected efficient delivery as Canadian company. It would come faster from China. Very disappointed. Don't know how they can be BBB certified.

Terrible customer service box came busted, parts were broken. Took 4 weeks to get replacement parts even shipped, refuse to give a refund for a cheap product that’s got zero quality control. Paid for “premium” wood, can’t imagine the non premium wood.

We ordered in the fall and put the first box together in the spring. There were no holes in one of the end pieces, and they were timely in sending a new one. Once together we were quite pleased so we ordered a second one when we saw the price of $150 for an 18" wide. It took a month to arrive and sadly the end pieces and slats were 11". When replacements finally arrived, one of those pieces had only the top and bottom holes drilled but we managed to do it ourselves. The liner is an important part of the box holding the soil. With the second box, instead of the nice quality, heavy-duty form-fitted liner, we received a flat, thin, toxic-smelling huge black sheet! How are we expected to use this? So while we see their ads absolutely everywhere on the Internet, if more time isn't spent on quality control, they will get more reviews like this.

This is a high quality product. Wood will not be perfect and knots will be present. Having said that, care appears to be present in ensuring that the exterior has the best cuts.

I had a "minor" issue with a broken interior support. My box was ordered in the fall to take advantage of great pricing deals. When I opened it up in the spring, there was clearly a broken support piece. When I emailed customer service (with photo proof), they were professional, apologetic and offered to replace the broken piece (with a discount for the inconvenience) or to send a new side.

I appreciate that Cedar Planters stood behind their workmanship, especially since the product was opened 6 months later.

I ordered a month ago, have emailed twice to see when it will ship. A few weeks back was told things would ship by end of week. They didn't so I followed up again.

Finally, after I emailed today to ask for a refund, they said they are shipping my order. I am in Canada and so are they—there's no excuse for this timeline or the poor communication.

The service is very bad, and now my order is likely to arrive when I'm out of town. They don't care.

Horrible customer service and only after multiple attempts and indication that I would request reimbursement did anyone contact me about satisfying order up which could a month after order. Do not order from them. It has been over a week from the order an no idea when the product will be received.

Ordered April 4 /2026 - now April 28 - no order - paid for - no response to email, voice mail, What's App....all good reviews were a year ago. Are they out of business??