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Rated 3 out of 5 stars

Generally the prices on CDKeyHouse are far lower than those on many other sites. It's unfortunate that about 20% of the time the delivery system is broken. I've had to contact support about receivin... See more

Rated 2 out of 5 stars

Purchased 2 keys from here, the first one was delivered 6 hours late and the second one was never delivered. Pretty ridiculous since they claim to have automatic delivery. On top of that, their... See more

Company replied

Rated 1 out of 5 stars

i just recently bought a key and they needed my verification(phone number) to "complete" my order but they just took money from my account and have yet to look at my ticket its been almost 2 days. you... See more

Rated 1 out of 5 stars

I bought a steam key, didn't get it after an hour or so. Couldn't login with the credentials they gave me or my email so I couldn't submit a ticket. I contacted PayPal to get it resolved. Hopefully it... See more

Company details

  1. Video Game Store
  2. Computer Accessories Store

Written by the company

We are the best online cd key store, we sell good cd key for pc games all for cheap prices. Money Back Guarantee if key do not work – so that you can get what your paid for or your money back. Have an issue? Please contact our support team https://support.cdkeyhouse.com/ to give us a chance to resolve your problem, before writing a negative review. Thank you!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

948 reviews

5-star
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1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 1 out of 5 stars

I bought a steam key

I bought a steam key, didn't get it after an hour or so. Couldn't login with the credentials they gave me or my email so I couldn't submit a ticket. I contacted PayPal to get it resolved. Hopefully it will.

6 January 2023
Unprompted review
Rated 5 out of 5 stars

Great place to get good deals and fast keys

I have bought A bunch of keys from cdkeyhouse and have always received valid keys and fast I have been buying here for a over 5 years This is a great website and I recommend it to many of my friends

20 May 2022
Unprompted review
Rated 1 out of 5 stars

i just recently bought a key and they…

i just recently bought a key and they needed my verification(phone number) to "complete" my order but they just took money from my account and have yet to look at my ticket its been almost 2 days. your best choice is to just pay full price because they don't respond on support and make you wait multiple days for help

29 November 2021
Unprompted review
Rated 1 out of 5 stars

Site is compromised and dealing in deep…

Site is compromised and dealing with deep web entities.

Windows key purchased in April 2021, within 30 minutes of fresh windows install and activation, computer was hit with ransomware attack. Nothing installed, key allowed for backdoor access.

21 August 2021
Unprompted review
CDKeyHouse logo

Reply from CDKeyHouse

Dear customer, how will be that possible? Please do not make false information about us. We are a reliable site for more than 10 years, How we will open a back door on your PC with a Valid product key? That makes no sense.

Rated 5 out of 5 stars

Great place for software and games.

I have gotten several keys for software and games from CDKeyHouse over the last few years and I do recommend them to my friends. If I ever needed technical support, they have responded quickly and they offered advice or solutions which helped me fix the problem to 100% satisfaction.

30 July 2021
Unprompted review
Rated 1 out of 5 stars

i buy the csgoeempire card from russia…

i buy the csgoempire card from russia 30$ and you guys tell me is refund when i never got the money can i get the money? the picture of the purchase with no refund.
paypal number transaction 16U83311P9628581B

23 July 2021
Unprompted review
CDKeyHouse logo

Reply from CDKeyHouse

Dear customer, this It's the third review that you left us about the same issue, we already checked all our history, and you were refunded 2 years ago, Please contact us in our support center and send us any proof that you were not refunded, and we will take care of that, our priory at cdkeyhouse is always customer satisfaction

Rated 5 out of 5 stars

Great customer service

Got sent a preactivated code. I reached out to customer support through their ticket service and they sent me a new code within a couple of hours. Fantastic speedy response customer service

23 July 2021
Unprompted review
Rated 1 out of 5 stars

Support Staff Needed... Apply Within

This site promises much but much of it is eye candy. The prices are the best thing about this site but as the saying goes, you get what you pay for. Service and support is abysmal, very slow to respond and when they do, their information is always vague.
On my last two purchases I have received the incorrect product or activation keys and as such, both orders were cancelled because they could not fulfill their orders as stated. They advertise that you get your keys immediately by email but every time I have purchased a product I have been forced to wait at least 24 hours.
Sometimes it is better to pay full price and forgo the run around by sites like this.

5 May 2021
Unprompted review
CDKeyHouse logo

Reply from CDKeyHouse

Dear customer, I checked your case, and you got support to every message that you sent us, I also see that you received a 100% refund for the product that you bought by mistake, the product description is clear, you made a mistake and bought the wrong product, but we refunded the payment, and also sent you the correct product for free as an apology for the delay on your ticket. If you need any support please let us know.

Rated 5 out of 5 stars

They actually care about their customers!

They actually care about their customers. For my specific order, they contacted me to make sure i ordered the correct version before issuing the key because i ordered an europe version. Most companies just take your money and do it but this time is different. They take care of their customers. They are highly recommended because of top notch service.

17 March 2021
Unprompted review
Rated 5 out of 5 stars

AntiVirus

Got an amazing price on a AntiVirus bundle. In total it must have been 90% below sales price. I did have to verify my phone after purchase and then had to wait for staff approval which only took 5 minutes. All in all, I would do it again and recommend it to others.

21 February 2021
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. Exceptional support with fast replies to emails. Highly recommend this company.

10 February 2021
Unprompted review
CDKeyHouse logo

Reply from CDKeyHouse

Thank you very much for sharing your opinion, we hope to see you soon!
We will do everything possible to continue offering the best possible service.

Rated 5 out of 5 stars

Helpful Support Team

I find the support team (I dealt with Michael) really prompt and very much willing and eager to help me with my issue/s. I have no hesitation in recommending their services to anyone. Very Happy with this company and their team.

9 February 2021
Unprompted review
CDKeyHouse logo

Reply from CDKeyHouse

Thank you very much for sharing your opinion, we hope to see you soon!
We will do everything possible to continue offering the best possible service.

Rated 5 out of 5 stars

I have entered the wrong email by…

I have entered the wrong email by accident and so I would not get the cd key I bought,
After about 5 to 10 minutes they replied and just sent it to the correct email, simple as that

6 February 2021
Unprompted review
CDKeyHouse logo

Reply from CDKeyHouse

Thank you very much for sharing your opinion, we hope to see you soon!
We will do everything possible to continue offering the best possible service.

Rated 5 out of 5 stars

Make sure to restart after entering the code!

I'm a beginner when it comes to setting up my own custom PC, so I don't really know much about computers. I didn't realize I had to wait a little for the emailed code, but that was totally fine because I got the code promptly the next day after ordering.
It was also very affordable (I got it on sale, so extra affordable!) and the code and directions were delivered in a very straightforward manner.
I just downloaded whatever two Microsoft things the link sent me to and then entered the code in my settings. It said it wasn't valid at first, but I just restarted my computer and I was good to go.
Thank you! :)

19 December 2020
Unprompted review
CDKeyHouse logo

Reply from CDKeyHouse

Thank you very much for sharing your opinion, we hope to see you soon!
We will do everything possible to continue offering the best possible service.

Rated 5 out of 5 stars

Excellent

Excellent, the key was given to me as soon as possible.

16 December 2020
Unprompted review
CDKeyHouse logo

Reply from CDKeyHouse

Thank you very much for sharing your opinion, we hope to see you soon!
We will do everything possible to continue offering the best possible service.

Rated 5 out of 5 stars

Office 2019 Pro Plus licence issue quickly solved 😄

Some weeks ago I bought an Office 2019 Professional Plus Licence which I didn't had the opportunity to validate immediately. Yesterday I tried to do it but on the call I was told that it was not a valid licence.

I immediately reached out support and Michael (unfortunately I don't know his last name) replied pretty quick. I explained to him the situation and shared with him the data requested and, in no time, he solved the issue by providing a new licence which worked perfectly.

So, all I can say is, thank you very much for such a great support and service, I will definitely keep buying my licences with you.

I'm really really pleased 😊

19 November 2020
Unprompted review
CDKeyHouse logo

Reply from CDKeyHouse

Thank you very much for sharing your opinion, we hope to see you soon!
We will do everything possible to continue offering the best possible service.

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