I have recieved my package in less then 22 hrs..im not saying every package will arrive in that time but mine did. And it was well prepared for shipping. I really can't express how great shopping is... See more
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They came in a timely manner for the distance. The only complaint I have ( which isn't really a complaint) is that they are fresh and hard to get a puff off it . Now trying to wait for them to dry up... See more
Ordered 10 cartons of Nexus Full, the filters are not attached & sealed properly to the tobacco paper, the draw is terrible & smoke seeps from where the filter is attached to the paper, inconsistent s... See more
The company was quick and honest! My experience was great! I had immediate response to questions I asked because the person they had on chat responded right away and didn't make you wait. I don't lik... See more
3.7
Average
179 reviews
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I paid for express delivery but they…
I paid for express delivery but they took 11 days. I was given no update or any sort of apology from their support team.
8 December 2025
Unprompted review
My package took nearly 2 weeks and it…
My package took nearly 2 weeks and it came with no invoice and no seal. It doesn't look professional.
3 December 2025
Unprompted review
My order arrived missing 2 cartons and…
My order arrived missing 2 cartons and the customer service kept on saying that we are looking into it. After this, I never heard back from them.
3 December 2025
Unprompted review
Cartons were damaged
The cartons which I received were dented and few packs were already open. Packaging was super sketchy.
22 November 2025
Unprompted review
Wrong flavor was sent
I received the wrong flavor and their support refused to exchange it. I wasted my money.
22 November 2025
Unprompted review
Product is old
Their product tasted very old and dry, it feels like it sat in storage for months. I will not be buying again.
23 November 2025
Unprompted review
The tracking number mentioned delivered…
The tracking number mentioned delivered but nothing received for another 3 days. Their logistics is very poor.
17 November 2025
Unprompted review
Their customer support is useless
Their customer support kept sending me automated replies. Didn't provide any real help at all.
7 November 2025
Unprompted review
OMG DO NOT BUY FROM THESE LYING…
OMG DO NOT BUY FROM THESE LYING SCAMMERS. I REPEAT, DO NOT BUY FROM THESE PEOPLE, TAKE YOUR MONEY ELSEWHERE. Its been 3 months and i havent gotten my smokes, they wont refund or resend me my order either . They even got the order back from fedex, and still wont send me my smokes or money. They arw thieves plain and simple. NO GOOD
19 November 2025
Unprompted review
The product look different
Smokes which i got looked different from which was advertised online. The quality feels off.
13 November 2025
Unprompted review
Good delivery time and price
25 October 2025
Not discreet at all
It was supposed to be delivered in discreet package but it arrived in a torn box, with the label showing. Its really embarrassing.
9 November 2025
Unprompted review
Both orders arrived late
Placed 2 orders and both of them came late. There is zero consistency.
3 November 2025
Unprompted review
Slow order confirmation.
Order confirmation email took two days. Doesn't inspire confidence.
2 November 2025
Unprompted review
Crushed packs and poor handling
Half of my packs were crushed. Looks like no care was given during storage or shipping.
8 November 2025
Unprompted review
Switched Brand without asking
Got a random brand substitution without asking. Feels shady.
7 November 2025
Unprompted review
Priority shipping is a scam
Their "Priority" shipping is a joke. Waited 9 days for something they promised in 3.
4 November 2025
Unprompted review
Copy-Paste customer replies
Asked for tracking details and got the same copy-paste response every time.
29 October 2025
Unprompted review
Re-sealed boxes with Tape
Cartoons came re-sealed with tape. Really questionable packaging.
3 November 2025
Unprompted review
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