While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered 2 bottles of oil and a mystery bag.i received an email back saying mystery bag no longer available.however their system let me order and took payment. I complained and was given brush off.i... See more

Rated 5 out of 5 stars

Fantastic product I have been taking CBD Total for about 3 months now My sleep has improved dramatically!!! My anxiety and depression is well managed very few low points and when they do come can... See more

Company replied

Rated 5 out of 5 stars

This oil is just what I needed, having trouble sleeping so ordered starter kit after seeing Gemma Atkinson offering discount code and since I have slept like a baby. Just finished 2% oil and will try... See more

Company replied

Rated 5 out of 5 stars

Thick , fuller and organic weed tasting. For weed smokers , appreciators this taste good . ( Earthy and reministent of the plant ) Personally I'm confused by 5% 10% strengths when others read 3000m... See more

Company replied

Company details

  1. Vitamin and Supplements Store

Information provided by various external sources

CBII is a range of premium quality, full spectrum CBD products - legally sourced from the EU - that you can trust. Extracted in Switzerland, our range is meticulously crafted to ensure you experience the difference. Born from nature, our vegan and GMO free CBD oils are renowned for their quality and consistency thanks to the extensive scientific testing of each batch. As such, CBII sets not only the highest industry standard, but allows you to feel at ease choosing any of our products.


Contact info

3.6

Average

TrustScore 3.5 out of 5

527 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Slow delivery

Not good. Ordered on 17th November, email stated should receive 2-3 days.

Had to chase them on 25th November, it hadn’t even been dispatched! Wonder if I’d have ever received if I didn’t follow up myself? First experience of company, doubt I’ll be back.

26 November 2021
Unprompted review
CBII CBD logo

Reply from CBII CBD

Hi Chloe

We are sorry for the delay in dispatching your order, we have extremely high volumes of orders due to the black Friday promotions and are working as hard as we can to process them as quickly as possible.

Best Wishes
Cbii Team

Rated 5 out of 5 stars

Excellent service

the product worked well but It’s best before date is January next year. If I’d known that I wouldn’t have bought two. Be aware if you’re thinking of buying in bulk.

30.11.21 In an update, after reading my review CBII CBD sent me a new product free of charge. Excellent service, will buy again.

10 November 2021
Unprompted review
CBII CBD logo

Reply from CBII CBD

Hi Joyce

We are sorry that the expiry date for the product your ordered was shorter than you would of liked , but glad to hear that it has improved your wellness.

Best Wishes
Cbii Team

Rated 5 out of 5 stars

The cbd oil is really good I struggle…

The cbd oil is really good I struggle to sleep at night, although it doesn’t make me feel sleepy it calms my mind so I can fall asleep easily. I suffer with lower back pain I noticed it was much less painful whilst taking the cbd oil. Will definitely buy again.

5 November 2021
CBII CBD logo

Reply from CBII CBD

Thank you for the great review, we’re so pleased that our products are improving your wellbeing!

Best Wishes,
CBII Team

Rated 2 out of 5 stars

Pleased with product but no free candle

I'm pleased with the product as I had tested it already via the starter pack so I knew what I was getting. However there was an offer when I purchased the 500mg at 10ml to get a free candle which disappointingly never arrived.

3 November 2021
CBII CBD logo

Reply from CBII CBD

Hi there, please do feel free to get in touch with our friendly Customer Service Team at hello@cbii-cbd.com and they will be happy to help you.

Best Wishes,
CBII Team

Rated 5 out of 5 stars

Love it

Easy to use & effective. Helps manage my anxiety & sleep.

3 November 2021
CBII CBD logo

Reply from CBII CBD

Thank you for the great review!

Best Wishes, CBII Team

Rated 5 out of 5 stars

Easy to order

It was very easy to place the order on line and the oil arrived within 2 days.
The communication is very good. I can recommend the company.

1 November 2021
CBII CBD logo

Reply from CBII CBD

Thanks for the great review!

Best Wishes
CBII Team

Rated 5 out of 5 stars

Positive impact

I've been using the 5% oil for my sleep and the capsules during the day. Both have had a positive impact. I now actually feel like I've slept since using the oil which means my mornings are starting better. I take 1 capsule in the morning, mainly on my working days as work is quite stressful at the moment. I feel like the capsules keep me more balanced on those days. I will also take a capsule to help my mood in the run up to my period and have definitely noticed I am less snappy with the kids and my other half.

30 October 2021
CBII CBD logo

Reply from CBII CBD

Thank you for the great review, we’re so pleased that our products are improving your wellbeing!
Best Wishes,
CBII Team

Rated 4 out of 5 stars

I am more than happy with both the oil…

I am more than happy with both the oil , which I am using myself to help with menopausal insomnia and the Gummies which I order for my 28yr old Son who suffers with anxiety and has had two Children born in the last 16 months . Which anyone would agree in the midst of a pandemic is quite anxiety inducing ! . We are both finding the products really helpful. The only reason I have not given five Stars is that my last order took 5 days , two emails and then a contact message before it was dispatched and so I went a couple of days without my oil .

29 October 2021
CBII CBD logo

Reply from CBII CBD

Thank you for the great review, we’re so pleased that our products are improving your wellbeing!
Best Wishes, CBII Team

Rated 1 out of 5 stars

It didn't work.

28 October 2021
CBII CBD logo

Reply from CBII CBD

Hi Wendy, we're sorry to hear that you haven't found CBD beneficial. As everyone is different, everyone's CBD Journey is unique. Perhaps you might find our Gummies more beneficial as they are 25mg each and an easy way to take CBD.

Best Wishes
CBII Team

Rated 5 out of 5 stars

Brilliant product

Brilliant product, I suffer from an eating disorder which leads to extreme stress. After my last hospital visit I decided to try cbd oil and it has worked for me, I can now eat and haven't had a panic attack in months.next day delivery spot on always here on time 5/5.

27 October 2021
CBII CBD logo

Reply from CBII CBD

Thank you for the great review, we’re so pleased that our products are improving your wellbeing!
Best Wishes, CBII Team

Rated 5 out of 5 stars

Superb

Superb. Fabulous scent, burns very well. for a small candle it lasts long

26 October 2021
CBII CBD logo

Reply from CBII CBD

Thanks for the great review! Love that you are enjoying your candle.

Best Wishes
CBII Team

Rated 4 out of 5 stars

Better nights sleep!

I have been taking the 2% oil before bed for nearly 3 weeks and am definitely seeing an improvement in my sleep. On the whole I have been sleeping all night, rather than waking and not being able to get to sleep. I take the 5% at the weekends as I don't have to get up as early! The taste isn't great but I wash it down with a sip of water. I also think my mood has improved. Would recommend, especially with the discount codes.

26 October 2021
CBII CBD logo

Reply from CBII CBD

Thank you for the great review, we’re so pleased that our products are improving your wellbeing!
Best Wishes, CBII Team

Rated 4 out of 5 stars

An error occurred with the delivery of…

An error occurred with the delivery of my cbd capsules. I messaged them and quickly received a reply and an apology. My order was then shipped out and I received it next day. Very happy with everything. Would happily recommend.

25 October 2021
CBII CBD logo

Reply from CBII CBD

Thanks for the great review! so glad to hear that you have now received your order.

Best Wishes
CBII Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look