I have mixed feelings about cbdoil.co.uk. While their products, like the gummies, have been useful for my chronic knee issues, the customer service is extremely lacking. I had a leaking vape issue, an... See more
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See what reviewers are saying
Still waiting on a bottle of Orange County Vape liquid, no reply from Customer service, could it be Royal Mail who knows I checked online, there was no Strikes stated. I was really hoping to try a Hig... See more
The delivery was fast but the driver took an entire picture of me and my child and that was really upsetting! The product itself maybe is helping other people, but for me just huge migraine! I started... See more
This particular oil was recommended to me by a friend and I must say it was the best advice I’ve had for years. I have osteoarthritis and it had an almost instant effect, and so much so that I keep gi... See more
Company details
Information provided by various external sources
CBD Oil UK is the leading online retailer to buy CBD Oil products at a cheap price. Buy the finest quality cannabis oils now!
Contact info
4 Admiral Way, SR3 3XW, Sunderland, United Kingdom
- info@cbdoil.co.uk
- cbdoil.co.uk
Asks customers to review
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Hasn’t replied to negative reviews
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No fuss and quick delivery.
I would not use anyone else
This was my third order from cbdoil.co.uk and every time has been a good experience, the products are very good the delivery company they use is top notch with fantastic communications on the delivery time frame and very quick, overall a fantastic service.
The vape pen tasted kinda burnt from…
The vape pen tasted kinda burnt from the get go. And last just over a day before it was like smoking my nans socks
Product had leaked
Product had leaked. Sent two messages regarding this as I cannot use it and no one has responded
Fast dispatch and delivery
Fast dispatch and delivery. Cracking flavour. Will defo order again
Everything was of the high standard…
Everything was of the high standard expected. And simple instructions.
Rechargeable vape pen with no cable and non standard size
I bought 2 Calyfx rechargeable disposable CBD vape pens. They arrived with no charging cable and the usb in the vape is totally non standard. It is between mini and large, so none of my charging cables will fit. I now have two very expensive vape pens that I can’t use. I have messaged the company to ask if they sell the charging cables or can inform me of which cable to buy and from where. I have had no reply to my query. Will not be using this company again.
Faulty vape sent
Faulty vape sent , didn’t work
And no one replied to my email
1st and last time I will use them
Quick and easy service
Quick and easy service, delivery was also very quick and items was in perfect order, email conformation was prompt so all in all will return for future orders. Thanks
Rubbish
Rubbish.
Multiple emails sent.
2x CBD pens, both arrived damaged, oil all over them, sent photos etc.
No response at all.
Items didn’t arrive
Items didn’t arrive, I have emailed their customer services a number of times for assistance as the signature on delivery wasn’t mine and I no information on where this was delivered to, however no one has responded to me.
Fast delivery product does what it says…
Fast delivery product does what it says would recommend
The item is faulty and there's no customer service
The item is faulty. It fell apart.
No customer service response to multiple emails.
No contact number.
Delivered to the wrong address.
Still awaiting customer service to advise as it has taken over 14 working days for no reply to emails and the item is useless.
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