Relatively easy to order. My only negative is that there are so many distracting ads - that one has to decline to get through the process. And it could be an easy mistake to accidentally sign up for s... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Pretty easy process to place an order. The only thing I found slightly irritating was all the offers for “30% off” and “20 % off”. Every time I typed in the promo code, I kept getting messages that th... See more
Company replied
Ordered a subscription in error. Was able to cancel it without issue. Did contact by phone to make sure that subscription was cancelled. Operator confirmed the cancellation. Everything was great. Prod... See more
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I had been using all my products for pain relief and occasionally I microdose 2.5 mg of THC by quartering a 10 in 4 pieces. Recently I lost my 25 yr. old daughter in a traumatic accident. Now, the... See more
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Company details
Written by the company
CBDfx is a U.S. based company founded on providing high-quality cannabidiol (CBD) wellness products, made with the highest quality hemp, to customers in a wide variety of formats; from tinctures and topicals to gummies and capsules. Founded in 2014 with a mission to push quality to the forefront of the CBD industry, CBDfx provides some of the finest, purest, and most trusted CBD products in the world. CBDfx products are sold in more than 25,000 points of distribution in 21 countries, and online at CBDfx.com.
Contact info
1909 10th Street, 91311, Plano, United States
- 888-991-7471
- Info@CBDfx.com
- cbdfx.com
Premium CBD. 40,000+ 5-Star Reviews.
4.3
Excellent
245 reviews
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My sugar went from 180 to 219 it did…
My sugar went from 180 to 219 it did not help I will not order again
27 July 2024
Reply from CBDfx
Hi Gerald,
Thank you for sharing your feedback with us and we're so sorry to hear that! Our CBD Apple Cider Vinegar gummies contain 6 grams of cabs, along with 1 gram of organic cane sugar and 1 gram of added sugars. Our team will be following up with you directly to help assist with a return. Please note we also carry CBD tinctures that do not contain sugar for a no sugar option.
CBDfx Team
Your prices are too high
Your prices are too high. I found similar products with similar ratings for much less
10 July 2024
Reply from CBDfx
Thank you for your feedback Larry,
Our current promotion code CHILL can help customers save: 15% off 1 item, 20% off 2 items, or 25% off 3 items or more. Additionally, we've just introduced a subscribe and save program where you can enjoy a 25% discount on your items and receive free shipping on every recurring shipment.
Team CBDfx
Reply from CBDfx
Thanks for supporting CBDfx and for leaving us such a generous rating! Your ongoing support means a lot to us, Jeanine!
Team CBDfx
This works for me
This product has been helping to relieve pain in arthritic thumbs. Took 1-2 months to really notice a difference. If i lapse taking it for long, grinding pain returns. Have had good service. Only complaint is price.
10 July 2024
Reply from CBDfx
Thank you for your feedback! Yes, CBD works alongside our endocannabinoid system and everyone's body responds uniquely, so it might take some time to see the full benefits.
We're glad that you've incorporated CBDfx products into your daily wellness regimen and are experiencing positive outcomes. Your ongoing support means a lot to us!
CBDfx Team
Very happy with the product
11 July 2024
Reply from CBDfx
Thank you Sandra, we appreciate your support and your feedback!
- CBDfx Team
Could use more/better promo codes
Could use more/better promo codes. Just about pricing yourself out of our house.
10 July 2024
Reply from CBDfx
Thanks for sharing! We always strive to provide our products at a great value without compromising on quality. Our hemp is grown organically, free from pesticides, and non-GMO.
At CBDfx, we also take pride in our specialized CO2 extraction process, ensuring a clean and energy-efficient method.
To help provide products at an even better price point, We've just recently added our new subscribe and save program, where you can enjoy a 25% discount on products by subscribing, along with Free Shipping.
Thank you for continuing to support CBDfx!
I finally ordered their Magic Melon…
I finally ordered their Magic Melon gummies last week and I'm absolutely blown away at the quality and potency. The shipping speed was also on-point (. I don't normally write reviews but I was super impressed. Going to buy again.
23 June 2024
Unprompted review
Reply from CBDfx
Thank you so much Amanda! We really appreciate you taking the time to leave and review and are so glad you're happy with our product and service! :)
Thank you again,
-CBDfx Team
I had a great experience
I had a great experience with CBDfx! I made a purchase and received my order in less than 48 hours after purchasing! Very happy with the products and service. 5 stars, will buy again!
27 June 2024
Unprompted review
Reply from CBDfx
Thank you so much for the amazing feedback! We're so glad you're happy with the products and service. :)
-CBDfx Team
Best night of sleep in a long time!
I have sleep problems and a friend told me to try these guys. I tried the Sleep Gummies and, damn, if it wasn't one of the best night's of sleep I've had in a long time. I got to sleep quicker than usual and I wasn't staring at my ceiling at 3am like normal. Slept straight through to 6. Definitely ordering again. Thank you CBDfx!
12 April 2024
Unprompted review
Reply from CBDfx
Thank you so much for sharing your feedback with us, and we are glad to hear the products are working well for you. We appreciate your support!
- CBDfx Team
Great experience and quality products.
Some of these reviews are people clearly dealing with scams that are not the actual company or are scam reviews themselves. I skimmed and saw two reviews with the same misspelled message. It's unfortunate that it affects reviews here. I thought I'd say I have never had any issues with orders, or product quality, and have received my items in a reasonable time frame. I understand some items leak for others, but that's pretty common with liquids and shipping in general. I have not had to do a return, so I can't speak for that, but I haven't returned because the gummies I've ordered have been great.
19 February 2024
Unprompted review
Reply from CBDfx
Thank you for taking the time to share your feedback with us, we really appreciate your support!
CBDfx Team
Ordered three weeks ago
Ordered three weeks ago, contacted customer services, zero delivery, zero response from customer service.
Won’t be using again.
21 March 2024
Unprompted review
Reply from CBDfx
Hi Tim!
Thank you for sharing your feedback with us. We're so sorry we missed your review on Apr 9, 2024. We hope that your shipment was received. If for any reason you still require assistance for this shipment, please do contact our team at info@cbdfx.co.uk and we're happy to assist in making this a better experience for you!
Veronica - Customer Service Manager
CBDfx
The shipping department is a joke
The shipping department is a joke. I have placed several orders over the last several months and 90% of them have had some sort of issue where I have had to call in only to get excuses, the occasional shipping refund, etc. It's the holidays now so they get to use that as their new excuse. I called on 10/1 because the credit code I was given didn't work. I had to place my order through the rep who assured me since it was still several hours before their cutoff time my order would go out that day. It's now Monday the 4th and it JUST went out. I will not be purchasing through them again. I've had enough!
1 December 2023
Unprompted review
Reply from CBDfx
Paul, thank you for sharing this with us.
We work hard to make improvements where we can.
As of 2024, Orders received before 2 pm CT Monday-Friday, excluding holidays, will be processed the same day. Any order received after 2:00 pm CT are processed the following business day.
Unfortunately, during special promotions, orders may sometimes be delayed, however, we do our best to communicate this to customers if there ever is an issue.
While this review was made in 2023, we appreciate your business, and your feedback, if there's anything we can do to win you back as a customer, please let us know!
Team CBDfx
Had to cancel the order
10 days later I had to cancel the order due to parcel never arriving at the pickpoint. No explanation what happened.
27 November 2023
Unprompted review
Reply from CBDfx
Thanks for your feedback!
Once shipments are handed off to shipping carriers, unfortunately CBDfx has no control over missing or lost shipments. We're so sorry you had to cancel the order once purchased.
Our customer service team is always available to help. Feel free to contact us if you need assistance with any of your future CBD needs. We're confident your next experience with us will be up to your expectations.
Veronica - Customer Service Manager
Team CBDfx
Excellent company
I use the gummies non THC ones and they are fresh, strong and they work. Pricing is better then other companies. I take them for muscle spasms and nerve damage and it reduces my pain from a 90 percent to a 20 percent on a daily basis. I do take the THC ones and use less then half with a regular CBD gummy at night and sleep through. I recommend this company 100 percent, excellent customer service, excellent delivery, excellent product.
The muscle lotion works very well too.
13 November 2023
Unprompted review
Poor manufacturing
I bought CBD refillable cartridges. One lasted a day, the other lasted 6 days. Horrible products.
6 November 2023
Unprompted review
Reply from CBDfx
We're so sorry to hear ordering from us did not meet your expectations!
Please contact us if you need assistance with any of your CBD needs. We're confident your next experience with us will be up to your expectations.
We also wanted to share that we now have new rechargeable Vape Products available on our website, feel free to check them out, and if you have any questions, we're here to help!
No issues for me whatsoever
I’ve ordered from them twice now on 3 different Products (Gummies and Tincture) I’m new to the world of CBD, so I can’t confirm quality of the products…i’m still learning.
I can say, that the ordering process was easy, shipped and received on time. Packed well, sealed well. Seems fresh and as it’s exactly as expected.
That’s my experience anyway.
21 September 2023
Unprompted review
Glad I didn't listen to the bad reviews!
With the reviews I saw, I started not to try this site. I'm glad that I didn't listen. I ordered on monday & received it on Thursday along with free samples. I will order again!
21 September 2023
Unprompted review
Scam!!!!!!!
1 September 2023
Unprompted review
Reply from CBDfx
Our customer service team is always available to help. Feel free to contact us if you need assistance with any of your CBD needs. We're confident your next experience with us will be up to your expectations.
CBDfx Team
They withdrew money from my account but…
They withdrew money from my account but didn't send anything, I contacted them and they said they didn't have the item in stock, but why are they withdrawing the money then??
22 August 2023
Unprompted review
Reply from CBDfx
We sincerely apologize for this. On rare occasions, we may experience errors with inventory. Your account will be charged at the time of purchase, if there are ever any issues with your order. our customer service team will be sure to reach out.
We've added a few new products to our website, Feel free to contact us if you need assistance with any of your CBD needs. We're confident your next experience with us will be up to your expectations.
CBDfx Team
Great company
Great company & products. LOVE THEIR BATH BOMBS!!! My orders always ship quickly and have arrived safely. They have great sales too!
6 August 2023
Unprompted review
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