Cavendish Rowe Reviews 12

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Real Estate Agents

Written by the company

Cavendish Rowe is one of Central London’s leading independent estate agents. With over 50 years combined experience of the property and finance sector, we are committed to the values of a customer-oriented service and professionalism. This, combined with extensive sector knowledge and dynamic marketing techniques, ensures our customers realise their needs exactly. We constantly strive to provide a service which is enhanced by our pro-active approach, customer focus and the quality performance of our expert team. We also exclusively cover Paddington, Bayswater, Lancaster Gate, Marble Arch and Hyde Park and so as W2 specialists, our services are not diluted across London. Instead, our guidance remains focused so that we may offer a variety of options and go far beyond both the traditional role of estate agents and the expectations of our customers. Furthermore, the majority of our team not only works but also lives in the W2 area so we have accumulated an intimate and long-standing knowledge of the local market – a key element to our service. As a forward-thinking company, we are always looking at ways in which we can develop our service and so regularly evaluate our services to ensure you are offered the very best. We have recently enhanced our current service by introducing local information on our website which is readily available to our customers. This new feature epitomises our company ethos of ensuring you make informed and careful decisions. The fluidity and volatility associated with Central London’s property market often makes it difficult to achieve excellent results whether you are a seller, buyer, landlord or tenant. However, at Cavendish Rowe, delivering excellent results is exactly what we do best


Contact info

3.8

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I wanted to take a moment to express my…

I wanted to take a moment to express my gratitude and appreciation for the exceptional service provided by Cavendish Rowe. Having dealt with many estate agents in the past, I can confidently say that Cavendish Rowe stands out as the best.

Recently, I had the pleasure of both purchasing a house and renting out a property through your agency. The process for both was seamless, and I am highly impressed with the professionalism and care demonstrated throughout.

The rented property has been managed exceptionally well. Not only is the house being taken care of properly, but the tenant is also extremely satisfied with the service provided by your team.

Based on my experience, I would rate Cavendish Rowe a solid 10 out of 10.

1 May 2024
Unprompted review
Rated 1 out of 5 stars

1 star is definitely too much for the…

1 star is definitely too much for the worst agency I've ever dealt with. 8 month of tenancy with them, not a single problem, nor a single damage to the flat and yet the most unprofessional unreasonable disrespectful agency ever. They will ignore if you have problem in the flat regardless of the problem, like an uncertified gas system in the flat. They will steal money from you for whatever reason, like almost 300f for the cleanings of a 48 square meters flat made by a young lady for less than 60 minutes to mention one. Coming to the deposit, they will tell you they need more time then expected to give it back to you. Still waiting. Lastly, a special mention goes to Alan to prove that if he got a job, anyone can hope for one.
Hopefully I'll never see and deal with you again.

26 August 2024
Unprompted review
Rated 5 out of 5 stars

David and the team at Cavendish Rowe…

David and the team at Cavendish Rowe are amazing, helpful and go above and beyond the call of duty to help smooth the process of property rental, tenancy management and issue resolution. Cant recommend them enough as a small lcoal business and they are the ONLY agent I will use for years to come.

31 May 2023
Unprompted review
Rated 5 out of 5 stars

Reliable and highly experienced

I have been renting through Cavendish Rowe for two years. The communication has always been clear and whenever anything has needed actioning it has always been prompt. The staff are also great to get along with and very experienced which gives the feeling you will be in safe hands.

12 October 2022
Unprompted review
Rated 5 out of 5 stars

The team there are great

The team there are great. They were flexible, helpful patient, understanding and went the extra mile to guide me through the Lettings process/paperwork. Thank you!

7 August 2022
Unprompted review
Rated 5 out of 5 stars

Very grateful for Kieran’s service

Very grateful for Kieran’s service - he was genuine from the moment we met and very sympathetic to particular circumstances and went the extra mile to get my partner and I a great outcome. As someone who just relocated from abroad, finding the right place in London is quite intimidating but Kieran played an invaluable role so thank you again.

23 July 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Brilliant!
Kieran and the team helped us find the best place for my budget!

5 April 2022
Unprompted review
Cavendish Rowe logo

Reply from Cavendish Rowe

Thank you!
that's great news!

Rated 5 out of 5 stars

Friendly and supportive team!

I would Highly recommend this friendly independent estate agent!
Sara and the office provided us with all the support necessary when moving into our new flat!

5 April 2022
Unprompted review
Cavendish Rowe logo

Reply from Cavendish Rowe

Thank You, Jovita!
Glad you had a great experience.

Rated 5 out of 5 stars

Cavendish Rowe are fantastic!

Cavendish Rowe are fantastic!
Dealing with them in the past I can vouch that they provide one of the swiftness processes for landlords. It's refreshing to still see independent estate agents going strong.

5 April 2022
Unprompted review
Cavendish Rowe logo

Reply from Cavendish Rowe

Thank you!
Always great to see positive feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look