I was hoping to buy two shirts for the Oasis gigs but noticed they were custom made and would take weeks to arrive. I reached out via the online chat to see if there was anything they could do. They... See more
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Replied to 68% of negative reviews
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Great company
Good communication, great quality items. Fair price and quick delivery
Received item sizing good (everything…
Received item sizing good (everything is usually too small for Me ) good communication through Shop app - all good
Great company and great staff
Great company and great staff. Order came quickly and offered a £25 voucher when there was a shipping delay. No company as friendly or caring!
Perfect purchase and well-designed website.
The product was exactly as described, checkout and payment were easy and trouble-free.
Customer service was polite; the only small downside was that package tracking wasn’t available, so I couldn’t track it… but it did arrive.
Great product
Great product, value for money without a doubt, excellent customer service
I ABSOLUTELY ADORE MY JUMPER!!!
I ABSOLUTELY ADORE MY JUMPER!!!! Took a little over two weeks to arrive (as expected for a small company) so I was very happy with the speed. The quality of the sam fender jumper I got is unreal, it’s warm, soft and didn’t bobble in the wash nor did any of the text crack or come off. I wore my jumper to electric picnic and had SO many compliments and it kept me warm in the super cold weather
Terrible company
Terrible company.
I ordered a SF top, never received it, was refunded, and promised a replacement that never came. Weeks later — still nothing. Empty promises, no reliability, and a complete waste of time. Avoid Cavasa at all costs.

Reply from Cavasa
Amazing Oasis Dublin football shirt however......
First of all lets start with the positives on the order
The Oasis Dublin "live forever" shirt is simply amazing and great quality - purely unique and up there if not surpasses the Adidas official Oasis merch in my opinion - highly recommend.
However, the not so good is the lack of communication when you place the order, minimal updates and feel you have to chase them to find out what is going on with your order, even then not guaranteed to get a reply - if they could get these issues sorted then this would have been a perfect transaction.
Given a 5 Star TP review as blown away by the quality of the product and for that reason this beats the issues with the lack of communication.

Reply from Cavasa

Reply from Cavasa
Very Bad Service
I emailed a week ago was told it would be here, emailed again yesterday and was told it would be sent out with an post express, waited all morning for an post and no order arrived I’m so annoyed and now they have stopped contact, concert is tomorrow and I am now well aware I will have nothing for it such a scam, I will never order from this company ever again. I would like my money back. ****UPDATE***** Company contacted via automated email on the 15th the day before and advised customers the stock as stuck in a fedex hanger and we could request a refund which I did and absolutely no reply back complete silence from cavasa, but they can post on Instagram but not reply to customers???? ****UPDATED AGAIN AS REQUESTED BY CAVASA FOR MORE INFORMATION**** cavasa refunded me today only because I left my review, now if you could please stop asking for me to update my review as you need further information to understand my experience as it’s so annoying. Nothing but complete honesty in my review.

Reply from Cavasa
Day before oasis concert and still no…
Day before oasis concert and still no order received

Reply from Cavasa
Love it!
Was a bit worried that I wouldn’t receive my top in time for upcoming oasis gig due to the 4/5 week with it being a pre order - emailed the guys & they acted quickly to ensure I got the top in time! Would order again!
Outstanding Customer Service!
I was hoping to buy two shirts for the Oasis gigs but noticed they were custom made and would take weeks to arrive. I reached out via the online chat to see if there was anything they could do. They were incredibly helpful – they checked stock availability and guided on which sizes would work best.
I placed the order on Wednesday, the shirts were dispatched promptly, and they arrived by Friday – just in time for the gigs! Brilliant service, great communication, and really appreciated the extra effort to help me out. Highly recommend!
Delivery time far too long…
The item I bought was fantastic, really good quality, a really nice top but unfortunately just took far too long to be delivered, from ordering to receiving it was a couple of months.
Amazing service
Ordered the SF top and noticed the lead time was 4-5 weeks… the team pulled it out of the bag for me and managed to fulfil this order within a week and were incredibly helpful on chat.
Top is absolutely brilliant and of very high quality. Would recommend these guys in a heartbeat. Top class customer service. Ignore any negative reviews. Approachable and very accomodating
Ordered x2 Sam Fender drill tops on 1st…
Ordered x2 Sam Fender drill tops on 1st march with 4-6 week delivery time finally recieved the top after 13 weeks nearly double the time stated in the description and when communicated with seller just kept telling me they are due next week numerous times. Given 3* as the products once delivered are actually good quality and have also had a sweater off them before which they already had in stock so was sent out much quicker

Reply from Cavasa
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