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Company details

  1. Food Products Supplier
  2. Fast Food Restaurant
  3. Food Manufacturer
  4. Food Producer
  5. Online Food Ordering Service

Information provided by various external sources

Life’s more fun when you live it flavorfully -- that’s why we’re taking a bolder approach to food. CAVA’s about transforming better-for-you ingredients into bigger-than-life flavors, and empowering you to do the same. We started in DC with three Gr...


Contact info

  • H NW St 702, 20001, Washington, United States

  • cava.com

3.0

Average

TrustScore 3 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Greasy mess

Placed an order for pick up at work. When I left to pick up 1 order was not available, they were out of Salmon, no one bothered letting us know.
The lamb pita ordered was dripping with grease, so much that I couldn't eat it, there was maybe an ounce of lamb on this oversized greasy pita. I paid $4 for the eggplant dip that was maybe only 4oz, way too expensive for what I paid.
Menu is very sparse as well
Will not go back

20 April 2026
Unprompted review
Rated 2 out of 5 stars

The food is horrible!

The food Is great and I always enjoy it when I go but, I took my grandmother there for lunch and she was very sick with FOOD POISONING, she threw up everywhere, and a stomach ache, and diahrreha. I will NOT being coming back to this restraunt or be recommending it to anyone! The only reason I gave this place a 2 star review is because the food was decent. How that you enjoy your time at BAD FOOD RESRUANT!!!

12 February 2026
Unprompted review
Rated 4 out of 5 stars

Top notch service

I recently went to the Cava location at 1535 3rd Ave in Manhattan. I had a wonderful experience. The food was fresh and delicious. When I went to checkout Erika was pleasant. I wish there were more customer service people like her. Cava keep up the good work.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Concern about food safety

I had a bad experience there. The person who finished my order was not helpful and not careful when she handled my food. There are safety concerns. When I call, they disconnect me. I am not able to eat the food as it does not feel clean, and I need a refund asap. Yessenia, the manager, is not helpful. This place should be reported to the health department asap.

5 September 2025
Unprompted review
Rated 1 out of 5 stars

I went to the Chestnut Hill MA location…

I went to the Chestnut Hill MA location today May 18 around 12:00 noon. I went to order and noticed the lettuce was brown - indicating it was old. The server said it was new that day and if correct it would not look like that. What he should have said you are correct and then go and get new lettuce. I have done Customer Service my entire carrier and the customer is always right. English was not his first language and the other server that stepped in to help directed him to use the other lettuce and said NO. Thanks for listening to me I love Cava

18 May 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been so impressed with the quality…

I’ve been so impressed with the quality of the food and the very friendly staff At the Castle Rock, Colorado location. Kia and Sophia deserve special mention; They made my whole dining experience wonderful. Thanks, gals! You’re the heart and soul of your company.

12 December 2024
Unprompted review
Rated 1 out of 5 stars

First and last time trying them

First time trying them, and they seriously cheated me out of protein. I ordered a bowl with a 1/2 chicken 1/2 meatball; I literally only found one and a half meatball and 2 small chunks of chicken. I've never been cheated this bad before. I'll stick to Gyro Kings and not try something different after this experience.

22 October 2024
Unprompted review
Rated 3 out of 5 stars

The idea is great -- however...

The idea is great -- however, at my local store, There's usually something wrong, like a mischarge, under-cooked vegetables, or, in today's case, hard and stale pita chips.

The less you order, the better your odds.

26 August 2023
Unprompted review

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