While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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I purchased the self-cleaning cat toilet. It was no problem to obtain this product. The problem came when I needed assistance, after something went wrong. I have been trying to get hold of anyone, but this is impossible. No reply on my numorous emails and no number to reach anyone on the website.
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Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
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Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
