Reloved Again has been, without a doubt, the best preloved luxury store I’ve ever shopped with! Not only have I found some stunning pieces in pristine condition, but the prices are absolutely unbeatab... See more
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Company details
Written by the company
One of the UK's best online preloved shops and fashion and lifestyle blog
Contact info
6, SW3 5NU, London, United Kingdom, United States
- 07740939018
- annemarie@catwalkgee.com
- catwalkgee.com
Replied to 100% of negative reviews
Typically replies within 1 month
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Fantastic Service
Fantastic Service - excellent quality items, always in the condition that was listed or even better!
The team at Reloved Again are so fabulous
The team at Reloved Again are so knowledgeable and the customer experience is exceptional.
Steve
Reloved is the way forward for me
Prior to stumbling across the boutique on the Kings rd I have never bought or sold Reloved. The experience made me feel differently about my designer purchases that never saw the light of day. I was buying impulsively and hoarding ! Not any more, I have resold some beautiful bags for somebody else to enjoy and treasure and I am continuing to edit my wardrobe of clothes and shoes. The team at Reloved are amazing such a personal friendly but professional service. I am kept up to date with sales and offers on a regular basis and cannot recommend them highly enough, especially if you are a first time buyer or seller. They only resell the best quality items and the pricing is always competitive and unlike many resellers if you change your mind you can return any item purchased.
Fantastic items and service
Fantastic items and service , the girls are most helpful when buying remotely. Absolutely highly recommend this fantastic team with beautiful gems
A star preloved company
I would highly recommend this company as my experience of buying my Beautiful Dior tote was flawless from start to finish. Brilliant with their communication as you're not left hanging around for days for a response which I love. They could not have been more helpful. It's Christmas again all over for me as the product was as described in brand-new condition and saved me 1.5 K so win-win for me A very happy customer. MParker
5 star service
5 star service ! Thank you for helping me to clear my wardrobe and for the seamless service , no other company have been so quick to get my items sold
Reloved Again has been 10/10
Reloved Again has been, without a doubt, the best preloved luxury store I’ve ever shopped with! Not only have I found some stunning pieces in pristine condition, but the prices are absolutely unbeatable. What truly sets them apart, though, is the team. They’re incredibly sweet and take the time to really understand your personal style. They make you feel like you’re shopping with friends who are dedicated to helping you find the perfect additions to your wardrobe. The whole experience is personalized, thoughtful, and filled with genuine care. I couldn’t recommend them more!
Fantastic service always highly…
Fantastic service always highly recommend!
Excellent experience
Quick to respond to queries. Bag ordered Friday morning and received in Northern Ireland by 10am the following day. Bag was exactly as described. Will use again.

Reply from Reloved Again
Incredible service
Incredible service. Best experience yet from beginning to end. Amazing merch and best, most helpful and speedy staff.

Reply from Reloved Again
Tried to purchase and message
Tried to purchase and message, couldn’t even reply, not good customer service tbh, The company has now tried to remove review ??? please could you explain why ...
Thanks for the reply, can i please ask why you flagged my review for containing defamatory content ?? When clearly this was not the case. I felt i was entitled to leave this fair review as i contacted twice with no reply. I do not want to purchase from you now as your customer service is poor

Reply from Reloved Again
Absolutely love Reloved
Absolutely love Reloved. They always have unique items, amazing descriptions and very fair prices compared to other competitors.
All the Reloved ladies have such a good eye and are totally trustworthy.
I bought multiple items and always extremely happy.
Highly recommend xxx

Reply from Reloved Again
Great Reloved stock at fair prices
Saw the product on instagram stories, I asked for some more details and within minutes I had a personalised video. Paid for my (gorgeous) new bag yesterday, arrived by guaranteed post today.
This is not my first purchase. Reloved again always have well priced designer items and the service is excellent.
Check it out everyday as there is always something new arriving!

Reply from Reloved Again
Timeless style
Reloved Again, offers luxurious vintage, handbags, shoes and clothing with outstanding quality. Each piece feels carefully selected, stylish, and timeless. Perfect for anyone looking for unique fashion with a premium touch.”

Reply from Reloved Again
Honestly couldn’t recommend highly…
Honestly couldn’t recommend highly enough. I’ve used many competitors but somewhere along the way they don’t get it right. Reloved Again just “gets it”. Makes the entire process seamless, easy and a joy. Sarah and team and amazing !

Reply from Reloved Again
Really lovely website and this is my…
Really lovely website and this is my first point of call for any luxury items as I trust their expertise and the videos they provide to show the items.
I have also enquired about sourcing a couple of items and the ladies always come back to me in a timely manner to assist.

Reply from Reloved Again
There were many negative reviews of…
There were many negative reviews of Reloved again up to last year, however they managed to get them removed claiming trust pilot guidelines were broken.
My own personal review was also removed.

Reply from Reloved Again
Excellent client service
Excellent client service since I first started purchasing from them a few years ago. Beautiful bags and clothes are always available. Great communication at all times. My favourite shop!

Reply from Reloved Again
Best Reloved site ever.…
Been selling and buying through Reloved Again for years. Excellent service always.

Reply from Reloved Again
I have always had a fantastic
I have always had a fantastic, warm and friendly experience with Reloved. There are many places doing a similar thing, but they go out of their way to give you a personal and helpful service. They also really get things sold and at a good price. Can’t recommend highly enough!

Reply from Reloved Again
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