Catman Reviews 63

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent service!!! I contacted Catman yesterday for a quote on a catalytic converter, they responded back with a quote. I completed the order this morning and it arrived this afternoon!!! 5 star ser... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service. After having my catalytic converter stolen from my Nissan Interstar, I contacted Catman. The replacement arrived exactly when promised, but unfortunately I’d ordered... See more

Rated 5 out of 5 stars

I contacted Catman through their website in late December 2024 over a rear cat for an X Type Jaguar 3ltr AWD and being on the other side of the world, a difficult part to get at a reasonable price and... See more

Company replied

Rated 5 out of 5 stars

Required a rear exhaust for my ageing Lexus GS. After Contacting dealer and being shocked by price. Contacted Mike at CatMan. Mike was very knowledgeable and sourced a replacement from Poland. 100% se... See more

Company replied

Company details

  1. Muffler Shop

Information provided by various external sources

Catman. Suppliers of Catalytic converters Diesel particulate filters ( Dpf ) & Exhaust systems,


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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Rated 1 out of 5 stars

Not good at all,disonest people,sent me…

Not good at all,disonest people,sent me wrong part and did not refund me!i don't recommend!

26 July 2020
Unprompted review
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Reply from Catman

in England refunds are not issued until goods are returned, this seems to be the normal way in any
country, please give us a call rather than waffle meaningless graffiti,

Rated 5 out of 5 stars

Had my catalytic converter stolen

Had my catalytic converter stolen. I was horrified by the dealers price so shopped around.
The cat. Was in stock st 25% of the dealers price and was delivered next day.
So pleased with the service and advice. The car is running great.

10 June 2020
Unprompted review
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Reply from Catman

Thank you for your feedback Mr David
Regards
Mike

Rated 1 out of 5 stars

Never seen so unprofessional team like…

Never seen so unprofessional team like catman team . Just read how they deal and talk to the people who had bad expieriance with them .

4 June 2020
Unprompted review
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Reply from Catman

sometimes the truth hurts , we did are best 4u and you moan after 3 months of purchase !!

Rated 5 out of 5 stars

Excellent service

Excellent service even with the current global situation. Exceptionally helpful with advise, best price and excellent delivery speed many thanks

3 June 2020
Unprompted review
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Reply from Catman

Thank you for your feedback Lucy,,
Glad your satisfied and your back on the road :)
Best wishes Mike

Rated 5 out of 5 stars

Great service and aprt

Great service and aprt. Comes with 2 year guarantee. Highly recommended.

3 June 2020
Unprompted review
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Reply from Catman

Thank you Matt for your feedback.
Regards Mike

Rated 1 out of 5 stars

Brougt catalytic converter for lexus ct…

Brougt catalytic converter for lexus ct 200h.
I did ask them before puchase if there is any sound defrance they told no it all wil be the same and sandly car is louder even after doing few thousands miles . Also fuel consumption is bigger when promised it will be all the same . Ask them for brand of the converter they said is delta but for some reasons tracking shows that it came from bm catalyst that i could bay 100f cheaper. Also i have ask them to confirm that but no luck . Woult i bay again ? No would I recomand on Lexus groups ? No .
Regards

3 June 2020
Unprompted review
Catman logo

Reply from Catman

Thank you for your feed back . as stated before you purchased we have a 10 day return policy if in the unlikely event there were any problems, please remember cats are not silencers and being a brand new cat would not effect fuel usage, suggest engine management not set up correctly, sold over 100 of these units in past 12 months not one complaint from either trade or retail customers,
Strange how you never phoned or emailed with any concerns , maybe your bored with the lock down and had nothing else better to do than moan or maybe your a competitor
DO we want customers like you ? NO THANK YOU ! we prefer straight talking rather than waffle.

Rated 5 out of 5 stars

Outstanding

Excellent customer service, ordered exhaust on the Monday afternoon and received it next day. Great service under normal circumstances but in the middle of a pandemic it truly is outstanding customer service. Highly recommended and will definitely keep number for future orders

19 May 2020
Unprompted review
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Reply from Catman

Thank you Garry ,, Take care

Rated 1 out of 5 stars

Supplied incorrect parts and wouldn't…

Supplied incorrect parts and wouldn't accept returns,avoid.

Transaction ID: 11163481371

I phoned not long after the Garage attempted to fit it but It was just past your 10 day ( at the time ) returns policy.
Still stuck with wrong parts

19 May 2020
Unprompted review
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Reply from Catman

Thank you for your feedback ,, now lets get this correct , yes we do accept returns within 14 days of purchase,, however you wanted to return nearly 3 months after purchase, sorry we are not set up to loan car spares out for 3 months ! i also notice your feedback issued today is 7 months after this matter,, maybe you are in a completely different time zone to us !!
also to get things 101% correct , parts supplied were the correct parts ,, it was a matter of you no longer requiring the parts NOT the wrong parts,

Rated 5 out of 5 stars

Amazing service

Amazing service. Prompt efficient, excellent communications. Could not fault them at all....thanks Mike...highly recommended.

28 February 2020
Unprompted review
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Reply from Catman

Thank you Brian
Regards
Mike

Rated 3 out of 5 stars

Ford Kuga DPF

Ford Kuga DPF. Price very reasonable and fast delivery. Managed to deliver next day to garage which was great service. Now car smokes whilst regenerating since fitting and regens almost daily. Main dealer say issue lies with not being genuine Ford part and agree as everything else checks out fine. No offer of exchange only option to buy another and send this one for investigation and hope for a refund

25 February 2020
Unprompted review
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Reply from Catman

Thank you for your feedback,, however regarding warranty no matter it is a car part or a computer or mobile phone problem the way of the world is for any product to be sent back to manufacturers for a warranty claim / inspection,, it should be noted dpf units do not create smoke,, smoke is created from the engine.

Rated 5 out of 5 stars

Excellent product .

Excellent product .. super quick service .. would thoroughly recommend

4 February 2020
Unprompted review
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Reply from Catman

Thank you Andy it was a pleasure dealing with you ........

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