Catherines of Partick Reviews 

374
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, helpfulness, and ability to make them feel at ease. Many reviewers highlight the exceptional product selection, finding beautiful outfits and accessories that perfectly suit their needs. The overall service and user experience are frequently described as stress-free and enjoyable, with no pressure to buy. People appreciate the personalized approach, with staff taking time to listen and provide tailored advice, often leading to finding the perfect item. However, some people were dissatisfied with certain staff interactions, mentioning instances of pushy sales tactics and a perceived lack of compassion regarding customer needs.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, knowledge, and patience. Reviewers... See more

Product

Reviewers highlight positive aspects of product, with many customers expressing delight at finding their... See more

User experience

People report positive experiences with user experience, often describing it as wonderful, enjoyable, and... See more

Service

Clients share positive opinions on service, with many reviewers praising the professional, friendly, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having spent weeks searching for an outfit for my daughter’s wedding, I was advised by friends to make an appointment with Catherine’s of Partick. Despite the 3 hour drive, I could not have chosen a b... See more

Rated 5 out of 5 stars

We visited Catherine's looking for a prom dress for my daughter. Her confidence was low after an appointment at a city centre store. We were seen straight away dispite arriving without an appointmen... See more

Company replied

Rated 5 out of 5 stars

What can I say about the staff here that will do them any justice. Every one from making the appointment to the care and time spent supporting me choose my MOG dress was simply fantastic. Nothing is t... See more

Company replied

Rated 5 out of 5 stars

Fabulous shop with such lovely staff who certainly know their fashion. Jacqueline looked after me for my MOB outfit and was excellent. She helped me so much with her expertise making it a very success... See more

Company replied


Company details

  1. Dress Store

Written by the company

One of the largest selections of Mother of the Bride & Groom Dresses in the UK, with perfect outfits for all Special Occasions, Evening Wear.


Contact info

4.9

Excellent

TrustScore 5 out of 5

374 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(374)

112 reviews in the last 12 months

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Rated 5 out of 5 stars

Shaleen saved the day!

Shaleen made the whole experience stress free and positive from the onset. She had patience and offered a wide variety of styles/choices and Advised on best styles for body shape. She was full of positivity after I had lost hope of finding the perfect dress. However I now have the most beautiful dress and can’t wait to feel confident at my sons wedding.

28 June 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you for letting us know about your positive shopping trip. Have a fantastic day celebrating your son's wedding. Please do send photos in to us and we will be happy to share on our website

Rated 5 out of 5 stars

Lovely Experience

I had a lovely experience recently when shopping for my MOB outfit. I was helped by Shaleen to pick my perfect outfit. She was lovely and I felt she was honest in her opinion and really made me feel like I had picked the right one. I was really happy with the service overall from Shaleen. Just a small point but I do feel it would be good for customers to have somewhere to sit whilst waiting to be served. We were standing at the front of the shop but there wasn’t anywhere we could sit . I also do think it would be good if there were seats available for anyone who has come with you. My daughters were just standing outside the dressing room waiting for me to show them my outfits.

14 June 2025
Unprompted review
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Reply from Catherines of Partick

Thank you so much for your review and feedback!
It's wonderful to hear that you enjoyed your appointment with Shaleen and found the perfect outfit!
We value all feedback and will also take on board your points surrounding seating.

Rated 5 out of 5 stars

Would recommend this company

Would recommend this company, so helpful and informative.
Staff could not do enough for you.
Made you feel very special and valued.

28 September 2024
Unprompted review
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Reply from Catherines of Partick

We value your feedback, many thanks

Rated 5 out of 5 stars

amazing

Great service from start to finish with clear communication from booking stage. Felt a million dollars on the day. Great selection to choose from and welcoming friendly staff ❤️

15 March 2025
Unprompted review
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Reply from Catherines of Partick

Thank you so much for your lovely review!
We're thrilled to hear that you enjoyed your experience and we wish you a wonderful time at the wedding when the big day arrives!

Rated 5 out of 5 stars

Fabulous experience

Fabulous experience. Sharleen totally put me at ease and helped me find the perfect outfit for my daughter's wedding.

8 February 2025
Unprompted review
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Reply from Catherines of Partick

Thank you very much for your feedback and 5 star review!
It's great to hear that you enjoyed your experience and we're thrilled that we were able to help find the perfect outfit.
We wish you a wonderful time at the wedding!

Rated 5 out of 5 stars

I had a fabulous experience at Catherine's of Partick …

I had a fabulous experience on Saturday looking to find out what suited me for MOG outfit. I was accompanied by my 2 daughters, and we were all made very welcome. I was served by Shaleen who was amazing. She listened to what I was looking for and consulted with my daughters too.
Such an enjoyable experience. I was made to feel so special and Shaleen was happy to bring lots of styles and colours for me to decide what exactly I was looking for.
I made a purchase and I am absolutely delighted with it..
I would highly recommend any MOB/MOG to go to Catherine's of Partick...

21 June 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your lovely review and recommendation!
We really appreciate you taking the time to share your feedback.
It's fantastic to hear that you enjoyed your appointment with Shaleen and found a dress that you love, we wish you a wonderful time at the wedding!

Rated 5 out of 5 stars

Shaleen was very friendly and patient…

Shaleen was very friendly and patient and I’ve never yet had a good experience or enjoyed buying outfits UNTIL today. I can’t thank the team enough there and absolutely love my outfit. So much choice and Shaleen seemed to know which outfits I’d like. Thank you

19 June 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you so much for your kind words! We’re absolutely thrilled to hear that Shaleen made your experience so enjoyable and that you found the perfect outfit. It’s wonderful to know that you felt taken care of and that Shaleen was able to guide you to exactly what you were looking for. We truly appreciate you sharing your experience and are so happy you love your new outfit!

Rated 5 out of 5 stars

They nailed it.....

I arrived a little early for my appointment and was met by Lisa who assisted me in choosing my outfit. I am MOG and was looking for something wow but was totally unsure of style or colour. We picked out a few dresses and after trying the first one where I liked the style but not the dress Lisa went and got me another one to try on. It was perfect 👌 She went and got a hat, it was certainly wow and made the dress more special. Shoes bag and jewellery followed and they were all excellent choices by Lisa and completely complimented my gorgeous dress. I did wonder if I should try a few more just to make sure this was the one but to be honest she nailed it. Left 45 mins after arriving with the full outfit a very happy and excited MOG. Totally recommend if your are looking for something special and unsure where to start. Lovely experience 🥰

13 June 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you so much for your wonderful review! We're so pleased to hear that Lisa was able to guide you through the process and help you find the perfect Mother of the Groom outfit. It sounds like everything came together beautifully, from the dress to the accessories! We're thrilled you left feeling happy and excited for the big day. Your recommendation means a lot to us, and we’re so grateful for the opportunity to be part of such a special moment.

Rated 5 out of 5 stars

Friendly and fabulous experience

Visited yesterday, Easy booking, friendly welcome, bright airy interior. Absolutely no pressure, felt had Roma’s full attention and care and that she understood what I looking for almost more than I knew myself! Her friendly manner made the whole experience of purchasing my Mother of Bride outfit into an enjoyable experience.

11 June 2025
Unprompted review
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Reply from Catherines of Partick

Thank you so much for your lovely feedback! We’re so happy to hear that Roma made your experience stress-free and enjoyable, and was able to truly understand what you were looking for and give you her full attention. We’re thrilled that you found the perfect outfit for such a special occasion! We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Prom Dress Shopping

Ailsa was extremely patient and really listened to what my daughter wanted for her prom dress. It was a really positive shopping experience and resulted in a very happy girl! There was a lot of choice in both style and budget. A lovely atmosphere to the shop. Highly recommend.

7 June 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you so much for your kind words! It was a pleasure to work with you and your daughter, and we're so happy to hear she found the perfect prom dress. We always strive to offer a wide range of styles and budgets to make everyone’s experience special. I’m glad the atmosphere was just right too! We hope your daughter shines at the prom!

Rated 5 out of 5 stars

Amazing experience at Catherine's of Partick

I wasn't sure how shopping would go as mother of the bride to-be. Then I met Roma at Catherines of Partick!!! Roma was absolutely fantastic, listened to what I wanted and took this on board whilst also making suggestions along the way which really helped me find my perfect outfit. I have never looked so good and Roma made the whole experience so much fun. I wouldn't go anywhere else now when purchasing outfits for special occasions - thank you so much Roma for the transformation and great styling tips.

23 May 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Many thanks for your positive feedback Jean. A transformative experience is a spectacular result for all concerned, and finding the perfect outfit must surely be the cherry on the cake!!

Rated 5 out of 5 stars

Aw what can I say… Roma what a women

Aw what can I say… Roma what a women, she was highly recommended to us and she did NOT disappoint! From start to finish she excelled at making me feel at ease when finding MOB outfit! Roma’s attention to detail and interpersonal skills were unbelievable. Cannot thank her enough!!! xoxoxox

7 June 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you so much for your kind words! We are very pleased we could help make the process enjoyable and stress-free, and so happy you loved the experience! It was a pleasure working with you, and I’m glad we found the perfect outfit. Thank you again for sharing your experience.

Rated 5 out of 5 stars

MOB dress shopping

Shaleen welcomed us when we walked into the shop. She was friendly and very pleasant. She was so helpful. Nothing was too much bother and at no time did I feel rushed to make a decision. I am very pleased with the dress I purchased. Thankyou Shaleen for making the whole process and lovely experience

31 May 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

We appreciate you taking time to give us feedback Julie. Making such an important decision can not be rushed. Thank you so much for your kind words! I'm thrilled to hear that Shaleen made your experience enjoyable and that you love your new dress.

Rated 5 out of 5 stars

Shaleen my assistant was excellent and…

Shaleen my assistant was excellent and professional but most of all her personality gave me the experience to feel relaxed and meeting all my needs required and would use this sevice and shop again highly recommended

28 May 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thanks for sharing your experience with us Lorraine. We strive for excellent, professional service delivered with a caring personality. Sounds like Shaleen ticked all those boxes

Rated 5 out of 5 stars

First class experience

First class ! When attending appointment I had no idea whatsoever for what I was looking for - Irene was great and had the patience and experience to guide me and I couldn’t be happier with our choice - perfect !

24 May 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you for your feedback Mrs Friel, guidance and patience are under rated qualities, but ones we treasure and hopefully foster at Catherines of Partick

Rated 5 out of 5 stars

Shaleen was great

Shaleen was great - let me try loads of outfits and provided genuine helpful feedback. Swift and efficient! Found the perfect dress and hat. Really good experience, and felt she was “on my team” as it were.

19 May 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you so much for the kind words! I’m thrilled you had a great experience, and I’m so happy we found the perfect dress and hat for you! It was a pleasure helping you. We value your feedback and welcome you to "team Catherine's".

Rated 5 out of 5 stars

Great experience

Great experience finding the perfect dress for my daughters wedding.
I had Tanya assisting, who was absolutely amazing. Tanya was patient, helpful and accommodating.
Would highly recommend.

17 May 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thanks very much for your recommendation and enjoy wearing your outfit at your daughter's wedding

Rated 5 out of 5 stars

Went to Catherine’s of Partick for my…

Went to Catherine’s of Partick for my outfit for my son’s wedding in September.
Great shop and lovely staff especially Shaleen, she was so lovely and easy to talk to and she listened to what I was looking for, got my outfit and over the moon with it. Thank you again Shaleen.

26 April 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

We really appreciate you taking the time to share your feedback, it's wonderful to hear that you had a good shopping experience with us. Have a great time at your son's wedding.

Rated 5 out of 5 stars

I had such a lovely experience…

I had such a lovely experience yesterday when shopping for an outfit for my son’s wedding. Roma was amazing helped me put together a stunning outfit, absolutely love my dress and hat. Nothing was too much trouble and she made me feel special. Thank you so much Roma.

2 May 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much Fiona for your 5 star review.
It's fantastic to hear that you had a lovely experience in store and that we were able to help find the perfect outfit for such a special occasion!
We will pass your lovely comments onto Roma who will be so pleased!

Rated 5 out of 5 stars

Perfect experience as MOB

Amazing experience shopping for my MOB dress in Catherine’s of Partick. Roma looked after us and was so friendly and helpful. She seemed to know which dresses I suited before me, and ultimately suggested I try on the dress I left the shop with. Completely different colour and style to what I intended to wear, but just perfect. She had a great eye for detail suggesting accessories with no obligation or pushy sales chat.
Nadia looked after me for my alterations and was also very friendly and chatty, giving a professional and personal service.
Anyone worried about choosing their outfit, please don’t, staff are so helpful and knowledge. They are happy to give advice if needed but ultimately just want you to have a great shopping experience for your special day.
Thank you for making my daughters wedding journey extra special.

2 May 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much Lesley for your lovely review!
We really appreciate you taking the time to share your feedback, it's wonderful to hear that you had an amazing shopping experience with us, Roma and Nadia with be so pleased to hear your feedback.
We all wish you a wonderful time at the wedding!

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