Catherines of Partick Reviews 356

We were initially greeted by a lovely young girl (can't remember her name unfortunately) who was as helpful & as patient as she could possibly be - which is the only reason I've not given this review one star.

Everything else about this experience was dreadful. The shop boasts 100s of dresses - which is true if you're under a size 16 - anything above that & you have a choice of 1 small rail with no option to even order anything else in in your size.

We were shopping for MOB dress for my Mam (size 16-18) for my sister's wedding & said straight away she wanted something young & fresh - nothing frumpy. She was willing & open to try anything & money was no object. There was literally not 1 dress that any of us liked. However she agreed to try on the suggested garments - all of which looked awful on her. Ill fitting, gaudy, very frumpy & absolutely did not flatter her shape one bit.

After trying about 8 - 10 dresses on she was losing her enthusiasm & said she'd had enough which was when the assistant said she'd have to tell her bosses. At this point we were swarmed by another 2 - 3 assistants who were brought in to basically pressure sell. They were bringing more awful dresses up & became really pushy about her trying them on even after she'd said no to them. At one point my sister caught one of the older ones roll her eyes & sigh in frustration. I only wish I'd saw that at the time because I would have called her out there & then.

We also had to stand for 90 mins because there's no chairs for relatives to sit on -never known that in any other similar shop, and unlike any other appointment for MOB dresses we've been to, there was no privacy. Tiny impractical changing rooms & loads of other people walking passed when you're getting changed.

Overall an incredibly disappointing experience. Overpriced, overhyped & if you don't appreciate having the frustrations of impatient, commission grabbing staff made very clear to you, then I'd give this place a swerve.

Lisa was great very patient knew her stock and narrowed down after asking what I didn’t want. Great choice of dresses lots of different styles colours and fabrics. Dress and matching hat cost less than I expected.

The ladies at Catherine’s were very helpful and patient. I would urge other customers to try on things that you wouldn’t normally wear… you’ll be pleasantly surprised 😊

Shaleen was a great help. I had seen an outfit that I liked and Catherine of Partick was a stockist. Excellent customer service. The shop didn’t have the outfit in my size so this has been ordered. Great advice from Shaleen and very relaxed experience.

Relaxed and plenty time. No pressure. Lots of fun

Shaleen was encouraging and very helpful and seemed to know my taste better than me

My daughter and i were shoping for my MOB dress, we were greeted with a very warm welcoming lady who passed us onto the most patient assistant Sarah. After apologising for loving every dress Sarah had me trying on, we managed to whittle the choice down to THE ONE. Sarah your knowledge and patience is immpecable, we thank you so much for all your help and understanding, and would recommend the shop and staff to anyone looking for an outfit for any special occasion.
Thank You Sarah,
Agnes and Gillian Lambie.

Friends recommended Catherine's of Partick to me and our shopping experience there exceeded my expectations. Jacqueline treated us with so much kindness and courtesy and made accommodation for my mobility needs. Although I didn't really have an idea of what sort of Mother of the Bride dress I was looking for, Jacqueline patiently provided many different options until we found the perfect ensemble for our special event. To be given non judgemental professional support in this shopping experience made all the difference to both my daughter and me. Thank you again Jacqueline for making our day!

Excellent service from Shaleen at Catherines of Partick.
She was incredibly knowledgeable and helpful while assisting me in finding a suitable dress for my daughter’s wedding. Shaleen encouraged me to try on different styles I initially didn’t think I would like, and I’m so glad she did. She found the ideal dress and hat for me, and I am absolutely delighted with my purchase.

Had a lovely experience picking an outfit for my wedding. I am an older, second time bride so didn't want to be too OTT in my choice. I was served by Lisa who was great at choosing options I hadn't considered. Went with something new in stock and suits the occassion perfectly. P.S. Love the shoes. 👠

Excellent and professional service today from Shaleen! I found my dream dress and hatinator and shoes and bag … all thanks to her! Just knew how to put it all together and that was the 1st dress I tried on! Left the shop feeling like a million dollars and can’t wait to the wedding in August now! Thanks so much Shaleen you’re a ⭐

Had a wonderful experience with Roma who was so knowledgeable and professional. She was dressing my friend and I who are going to be Mother of bride and groom as our children are getting married to each other! Roma acknowledged that my friend and I were different shapes and ensured we chose dresses that complemented that and each other. I ended up buying a dress in a completely different colour as Roma knew exactly what would suit me! The whole experience felt so lovely and personal. My only slightly negative feedback would be that there isn't enough seating in the shop for other people who are there to support the buying customers as it is ao fairly lengthy process!

Lisa was very helpful. She listened to what I liked and didn’t like. Very patient and helpful.

Had the most wonderful experience picking my Mother of the Groom dress today, was served by Shaleen who was fantastic, she helped me get the most beautiful dress along with hat, shoes, bag, necklace & earnings nothing was to much for Shaleen, thank you so much for making my experience memorable, Karen from Kirkcaldy.

I am the Mother of the Groom. I was looked after by Roma...oh my God, I can not even put into words how lovely and how good this woman was and how good she is at her job. What a fabulous experience it was. She treated both me and my friend just so wonderful. I honestly felt so special today with the service. Roma certainly knows her job and how to treat people. A fabulous person and an asset to such a place.
Thank you so so much you gorgeous person.

Good personal service and help from Shaleen. Didn’t feel pressured into purchase.

Very knowledgeable and patient. Did not make me feel rushed or anxious. Very friendly

This is the 2nd time I have visited Catherines, the first was a few years ago to purchase my outfit for my daughters wedding, today was to purchase and outfit for my sons wedding.
Roma was our consultant today and she was absolutely fabulous. She listened to what I thought I wanted, selected dresses with me and patiently helped me try quite a few different styles. She was professional and offered advice without being intrusive and gave great advice.
I have come away today with another stunning outfit. The whole experience was great and I would have no hesitation in recommending Catherines to anyone.

We were served by Shaleen who talked us through the whole process picked out dresses of my colour choice. Fitted me into the perfect dress picked out shoes bag hat and jewellery and I walked out that store a happy woman

Had a lovely experience today looking for my MOG helped by a very knowledgeable lady Lisa who went above and beyond to advise me thank you from
Kim Wilson

I had an appointment yesterday for my Mother of the Groom outfit. What a truly enjoyable experience from the moment I walked in.
I was assisted by Shaleen who was just amazing and I walked out with my complete outfit which makes me feel a million dollars.
The wedding is not until August so I will send pictures after that. Thank you again