CA Test Series Reviews 46

Reply from CA Test Series

A day ago

Thank you for your feedback.

We appreciate your positive remarks and take your concern regarding step-by-step marking seriously.

Our evaluation approach is designed to award marks for the method, working notes, concepts applied, and presentation wherever applicable. However, if you feel that adequate step marks were not awarded in your case, we would be happy to review the evaluated answer sheet.

In fact, we encourage students to compare their evaluated copies with ICAI Certified Copies. If any genuine discrepancy in marking is found, our team will reassess the answer and take appropriate corrective action under our Guaranteed Evaluation Policy.

Your feedback helps us improve, and we thank you for bringing this to our attention.

Reply from CA Test Series

A day ago

Thank you for sharing your detailed feedback.

We sincerely regret any confusion or inconvenience caused. The issues you have highlighted appear to be related to administrative or technical discrepancies rather than the quality of the test content itself, and we take such matters seriously.

Regarding the mismatch between question papers, solutions, topper sheets, marks, rankings, or answer sheet uploads, these are not standard occurrences and may result from occasional human or system errors. If such an issue has occurred in your case, we would appreciate the opportunity to investigate it thoroughly.

We request you to share the specific test details, screenshots, or registered account information with our support team. Our team will review each point raised, rectify any genuine errors, and ensure appropriate corrective action is taken.

Over the years, thousands of CA students have relied on our platform for exam preparation, and while isolated mistakes can occur, we remain committed to transparency, accountability, and continuous improvement.

We value your feedback and would be happy to resolve the matter if given the opportunity.

Reply from CA Test Series

A day ago

Thank you for your feedback.

We are glad to know that your overall experience was satisfactory. We also acknowledge your concern regarding the delay in evaluation.

At times, especially during peak exam periods, evaluation timelines may be affected due to the high volume of answer sheets being submitted. However, we continuously work to improve our turnaround time while maintaining the quality and depth of evaluation.

Your feedback is valuable to us, and we are committed to making the evaluation process faster and more efficient for all students.

Thank you for your support and understanding.

Reply from CA Test Series

Jul 6, 2025

Dear Karthik,

Thank you for your feedback.

We’re pleased to confirm that your EMI transaction (Txn ID: CATXN1746042710687, dated 01 May 2025 at 01:21) was successfully processed, and the purchased services were activated promptly without any delay.

For information regarding your EMI schedule, including repayment dates and installment breakdowns, we recommend contacting your card issuer or bank directly, as they manage the EMI setup and repayment process.

If you need any support from our side, please don’t hesitate to reach out—we’re here to help!

Best regards,
Customer Relations Team

Reply from CA Test Series

Jul 6, 2025

Dear Keshav,

Thank you for sharing your feedback.

We would like to clarify that the MTP paper issued by ICAI is indeed freely available, and we also provide access to the latest MTPs on our website at no cost.

The amount of ₹199 you were charged is for our evaluation service, which includes expert checking, detailed feedback, and guidance to help you improve your performance.

We appreciate your understanding, and if you have any further questions or concerns, feel free to reach out—we're here to support your exam preparation journey.

Best regards,
Customer Relations Team