Very impressed with advice and service provided in choosing mattress and its delivery,, All looks very nice in our bedroom. All solid wood, no flimsy draw base that fall out with weight. Delive... See more
Company replied
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Excellent customer service (as always). Love shopping with you and only wish we could buy everything!!! We are moving to Scotland shortly, so looking forward to decking the new house out, fingers cr... See more
Company replied
My experience was great. I have looked everywhere for some comfortable dining chairs for months but couldn't find the right size to fit under my dining table. Then a friend recommended Castlesfurnitur... See more
Company replied
I was impressed with the selection of oak furniture and the quality of service I received. The delivery time was a bit long, but it was clearly communicated before I made my purchase, so there were no... See more
Company replied
Company details
- Furniture Store
- Bed Shop
- Bedroom Furniture Store
- Furniture Accessories
- Living Room Furniture Store
- Mobility Equipment Supplier
Information provided by various external sources
Castles Furniture is Portsmouth's biggest & best furniture showroom and online store, home to classic furniture and quirky furnishings. Quality products at affordable prices.
Contact info
Northern Road, PO6, Portsmouth, United Kingdom
- castlesfurniture.co.uk
4.9
Excellent
814 reviews
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This company invites their customers to review, whether positive or negative
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Exceptional service as usual
Kept me informed and updated as item delayed (beyond Castles control). Arranged and delivered as scheduled. Usual professional service.
24 May 2024
Reply from Castlesfurniture
Thanks for the review Bob :-)
Table with 6 chairs
Very happy with our table and chairs, great price and good quality- thank you very much
16 May 2024
Reply from Castlesfurniture
Thankyou so much for being patient with your order Sarah, we got there in the end :-) And thanks a lot for the 5 star review!
Very helpful
Very helpful, polite and informative about their furniture.
Will recommend to family and friends.
16 May 2024
Reply from Castlesfurniture
Thanks for the 5 star review Lynda :-) We really appreciate it!
Excellent Service
Very happy with the service. Sofa delivery on time as promised. Friendly guys who delivered Sofa. Unpacked took all packaging away and arranged Sofa where I wanted it in the lounge. Would always go back to this company again to buy again. Payment procure could not of been easier. Thank you Castle furniture.
16 May 2024
Reply from Castlesfurniture
And thank you Ann for the lovely kind words and 5 star review :-) Its really good to know that we are getting things right!
Always high quality products from a…
Always high quality products from a high quality company and staff
15 May 2024
Reply from Castlesfurniture
Thanks so much for taking the time to write us such a great review. We really do appreciate it. 😊
Beautiful furniture excellent service
Always helpful. Beautiful furniture and there are items that are different and quirky. Everything is good quality and value for money
6 May 2024
Reply from Castlesfurniture
Thank you so much for the lovely review Sue. We really do appreciate it! 😊
I was looked after very well when I…
I was looked after very well when I ordered my settee
My settee was put together by two lovely men. They all the packaging away
I was very pleased with the service I got from castles furniture
9 May 2024
Reply from Castlesfurniture
Thanks for the great review June. Marcel and Dave were particularly pleased to be called "lovely men". Thank you for taking the time to write us such a nice review! Thank you so much for the lovely review Sue. We really do appreciate it! 😊
Really excellent customer service from…
Really excellent customer service from Tim at Castles Furniture and as friendly as ever.
6 May 2024
Reply from Castlesfurniture
Thanks for the lovely review with a special mention for me personally, you absolute charmer! We appreciate you taking the time to write this for us. Thanks again. Tim 😊
Reply from Castlesfurniture
Thanks again Alison :-)
A star for quality and service
Lovely showroom very well displayed, very friendly and helpful staff, delivery on time and paid for furniture to be assembled which was done quick and efficiently.
25 April 2024
Reply from Castlesfurniture
Thanks for the lovely review Sue :-) And see you again soon!
Reply from Castlesfurniture
Thanks so much for taking the time to write us a great review. We really do appreciate it! 😊
best oak furniture shop in hampsire…
the staff member was helping us to get exactly what we needed not just a sales man. would highly reccomend. furniture is beautifully made and solid oak. will use again in the future.
28 March 2024
Reply from Castlesfurniture
Thankyou for taking the time to write such a wonderful review David :-) We really appreciate it!
Friendly
Friendly, helpful staff. Furniture is good quality and great value for money. Delivery was on a day to suite me and nothing was too much trouble for the delivery men. I love my furniture, it looks great in my lounge. An overall great experience.
8 April 2024
Reply from Castlesfurniture
Thanks for the kind words Mrs Randall. We try our best to get it right, so it's lovely to hear when we have. 😊
Reply from Castlesfurniture
Thanks so much for taking the time to give us a great review Janet. We really do appreciate it! 😊
Good value for money and very helpful…
Good value for money and very helpful and polite staff.
5 April 2024
Reply from Castlesfurniture
Thank you ever so much for the 5star review Mrs Freeman. We really do appreciate it. 😊
Dressing Table and Drawer unit
Very pleased with the furniture we have received- took a bit longer than expected to arrive, but I wasn’t in a hurry, anyway. Lovely quality all very well packed and protected.would definitely recommend.
8 April 2024
Reply from Castlesfurniture
Thanks for the kind words Gillian :-) So glad its all lovely!
Wardrobe …
I received informative help without being pressurised. All staff were polite and attentive throughout my visit.
2 April 2024
Reply from Castlesfurniture
Thank you so much for taking the time to write us a lovely 5* review Diana. We really do appreciate it. 😊 It's also nice to hear that we've managed to hit the right balance of leaving our customers to it, whilst being available to help. Thank you again.
Local business giving a great local service
Had just what we were looking for and now we've got it it's absolutely perfect
30 March 2024
Reply from Castlesfurniture
Thank you for taking the time to write us a great review Bob :-) We really appreciate it.
Reply from Castlesfurniture
Thanks for the kind words Linda :-) See you again soon!
Thanks again for another great item
Thanks again for another great item, that we couldn’t find anywhere else.
29 March 2024
Reply from Castlesfurniture
Thanks for the ace review James :-) So glad we could help again!
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