Dr. Ayana Cartwright, Castle Dental on Westheimer in Houston. Dr. Cartwright caused the loss of a tooth due to incompetence, negligence or malice. I have contacted her office several times but she h... See more
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Very bad experience last time in. Was told things that were not true by staff and dentist. Wrote a lengthy note to corporate offices (no reviews) and never even received an acknowledgement of my... See more
Terrible experience, have been left in absolute agony after trying a teeth whitening product that was pushed on me by the dentist there. They refused that it could have anything to do with their produ... See more
I went to Castle Dental Pearland the receptionist were as cold as the office. Was there for 3 hours and they did nothing but X-ray and evaluations. First the receptionist showed me a paper with 0 bala... See more
Company details
Information provided by various external sources
Castle Dental, an affiliated brand of Smile Brands Group Inc., provides quality, full service dentistry at more than 60 locations in Tennessee and Texas.
Contact info
United States
- castledental.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The receptionist and dental hygienist …
The receptionist and dental hygienist are friendly and very professional.
The staff and Dr
The staff and Dr. were very cordial and focused on me. They were help and provided a good experience. The Dr. explained everything and answered all of my questions.
The Best Dental Care in Texas
The staff is always friendly and accommodating during my visits. The wait time is short to non-existent. The doctors and technicians are very skilled and knowledgeable about their craft and perform their work like craftsman.
every time i have gone i have been …
every time i have gone i have been treated with smiles and kindness. they work with you on paying,the dentist is courteous and knowledgeable. I have had several teeth pulled and I was in and out in minimal time,with no pain or complications. They're great!
The people are great!
The people are great. The service is great and they work with you on ways to afford your dental care.
Definitely referring to my family and friends!
Hygienest is very knowledgeable. Great clean office with excellent staff.
Great experience for my daughter's …
Great experience for my daughter's braces and orthodontist experience. Staff is amazing and always so helpful and kind at the front desk in Franklin. We love them!
The people are great
The people are great, and only problem is
Not wanting to have extra surgery.
Knowing that I was getting Dentures after
The teeth removal steps should have been taken to eliminate any further surgery.
I feel that when I finally do the dental impressions, any minor bumps should not be a problem
Horrible I even called corporate and …
Horrible I even called corporate and nobody returned my call.
I like this place
I like this place. The employees are friendly and you get what you pay for. SO long as you schedule stuff in advance, you should be good to go.
I have many dental issues in my time …
I have many dental issues in my time due to accident, etc., and I always receive excellent work from Dr. Timothy Mathis and his dental assistants. I have high regard with the work Dr. Mathis performs and I appreciate the whole team, the dental assistants and office staff, who are friendly and helpful.
Loved the treatment I received
The Dentist is great but the waiting is …
The Dentist is great but the waiting is terrible
Does it right.
Fast friendly service
Fast friendly service. Wait time is almost nonexistent. Great quality care. Love the staff.
Good experience
Bastrop is lucky to have dentists as skilled as Dr. Mahmoud and Dr. Haris. Both Dr.s explain everything and, considering they put sharp needles in your mouth, are somewhat humorous.
Prompt and Reliable
They are prompt to take me, soon after I arrive. The service is very good.
Good wook, poor scheduling
I like their services, but I recently had to reschedule a cleaning due to a work required conference. The reschedule is another four months out.
When you have to schedule six months in advance, sometimes you cannot plan that far in advance and having to wait that long is ridiculous if you have to change the appointment.
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