castleassociates.org.uk Reviews 

317
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was really apprehensive about using these services to engage a Union Rep as I’d never been in this position. However, my experience Using Castle has been excellent. Firstly the service from... See more

Company replied

Rated 5 out of 5 stars

Ash was incredibly supportive, knowledgeable and a true expert in the field. During a very difficult time with my employer, he knew all the right questions to ask and exposed HR failings in the compan... See more

Company replied

Rated 5 out of 5 stars

Excellent first class professional help & advice from Castle Associate's, answered my redundancy query quickly, clearly & efficiently. Getting nowhere on the websites so thought I'd try the personal t... See more

Rated 5 out of 5 stars

Excellent Representation My initial contact and conversation with Castle associates, was a very helpful receptionist who was very reassuring and quickly had arranged a call back with the Un... See more

Company replied

Company details

  1. Employment Consultant

Written by the company

We offer specialist employment law support, advice, and representation to help employees facing difficult situations at work, throughout the UK. We can provide a Trade Union Representative for Non-Members. Don't worry if you're not a member of a union, our fully qualified and experienced Trade Union representatives are on hand to help you with any concerns you may have with your employer and any issues you may face while in employment. We offer a 'pay as you go' service


Contact info

4.8

Excellent

TrustScore 5 out of 5

317 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(317)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

VERY GOOD SERVICE

The advisor was very knowledgeable.
She did not use fancy intimidating language and gave a clear status of the situation for me but also from the offender's perspective.
I now know where I stand. I now feel confident to seat at my grievance appeal meeting scheduled this week.

24 June 2019
Unprompted review
Rated 5 out of 5 stars

When I requested a call back

When I requested a call back, the response was very prompt. I felt supported and that I was being listened to. The advisor took the time to explain things to me and the advise was extremely helpful. Thank you so much!

15 May 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

The advisor was extremely helpful. She was friendly, candid and clearly knowledgeable about the matter we were discussing. As a result of her help, I knew my options and had a clear course of action.

15 May 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Free legal on call advice, The advice was to the point, she was very kind, and i was given time to explain everything. I didnt feel rushed of the phone, you are given time to decide if you want to use the service, theirs no pressure from them.

God sent!

8 May 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic service

So friendly and helpful thank you so much. Precise advise that really was useful and explained in an easy to understand manner, would definitely use them again.

4 April 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look