everyone needs to be patient with the withdrawal process and bonuses. read the t&c and you will understand. casiny has been by far the best online casino i have played lately.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Terrible experience been a member for a while now never once even come close to winning anything that could be withdrawn, $1300 in tonight no features spun $2 bets 50c bets $1 bets no machine features... See more
Company replied
Finally a Casino that has given me more pleasure than grief . The Friday free spins are my weekly " Something to look forward to ". 😊 My adult daughter put me onto Casiny and I can't be bothered wit... See more
Company replied
The best Online Casino by far, withdrawals same day just make sure all Verification are update. Casiny Team are quick to answer all questions with fast response. Very pleased with my VIP manager... See more
Company replied
You should know
4.0
Great
194 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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The deposit and withdrawals are faster…
The deposit and withdrawals are faster and better, and many more new games added.
1 September 2025
Reply from casiny.com
Thank you for the review! We are pleased to hear payouts are quick and the expanding game catalogue is hitting the mark. We roll out new releases regularly so there is always something fresh to try. If you need anything our team is here any time.
Team Casiny
Casiny customer support is pretty good…
Casiny customer support is pretty good and very helpful. Verification is easy.
1 September 2025
Reply from casiny.com
Thank you for the positive review! We are glad our support team was helpful and that verification was easy. We are here around the clock to keep your Casiny experience smooth and secure. If you need anything, our team is only a message away.
Team Casiny
Rtp is not good at all
1 September 2025
Reply from casiny.com
Hi there! Thank you for the feedback. We are sorry the RTP did not meet your expectations. Our games use certified random number generators to ensure fairness. If you would like us to review a session, our support team is here to help.
Team Casiny
Reply from casiny.com
Thank you for your feedback. We are glad you are enjoying Casiny. If you need anything our team is here any time.
Team Casiny
Reply from casiny.com
Thank you for the love! We are delighted you are enjoying Casiny. We will keep working to deliver a great experience. If you ever need help our team is here any time.
Team Casiny
Customer service was amazing
Customer service was amazing, helping me with everything I needed to know
27 August 2025
Reply from casiny.com
Hi Tezza, thanks for sharing your experience. We are glad our team made everything clear. If anything else comes up our team is here any time.
Team Casiny
Quicker payouts, more freebies
Awesome havnt won yet though lol and havnt even won any facebook comps but still all fun
3 July 2025
Reply from casiny.com
Thanks for your feedback, R.E.! We are happy to hear you are enjoying Casiny. Wishing you the best of luck.
Team Casiny
I was served by Maye
I was served by Maye, very polite, fast response and gave me the exact information I needed. i am very satisfied, thank you
1 September 2025
Reply from casiny.com
Thank you for taking the time to share this. We are delighted to hear Maye provided a fast and clear response. We will pass your kind words to Maye. If you need anything else our support team is here for you any time.
Team Casiny
Excellent casino 💯
Top notch casino!! Great welcome bonuses for the new players. Best community on Facebook run by an absolute legend. Great selection of games, easy deposits and fast withdrawal times 🔥 highly recommend
1 September 2025
Reply from casiny.com
Hi Jay. Thank you for the great feedback! We are happy you are enjoying Casiny and appreciate the recommendation. If you ever need help our team is here for you any time.
Team Casiny
Reply from casiny.com
Thanks for the kind words. Hearing that our customer service is easy to work with makes our day. If you ever need anything our team is here for you any time.
Team Casiny
Great website and the support staff…
Great website and the support staff have great communication
1 September 2025
Reply from casiny.com
Hi there. Thank you for your review. We are glad you are enjoying Casiny. If you ever need help our team is here for you any time.
Team Casiny
Reply from casiny.com
Hi Jjays. Thank you for the great review! We are happy to hear SpinBet feels good to use and that our loyalty rewards stand out. Enjoy your time with us and reach out any time you need help.
Team Casiny
Reply from casiny.com
Appreciate you sharing this. We are here if you ever need anything!
Reply from casiny.com
Thank you! Hearing that the service is great and the site is fun means a lot. Thanks for the recommendation.
Glitch and game changes constantly without prior notice
I have been a Casiny member for some time now, and with the new upgrade I believe it to be quite glitchy, if you like to play with the sound on you can hear background noise of people chattering away. Also the system changes on a regular without being emailed beforehand.
26 August 2025
Reply from casiny.com
Appreciate you letting us know. We’re sorry for any inconvenience and have noted your feedback. If anything else comes up, our support team is here to help.
It’s a little difficult to deposit…
It’s a little difficult to deposit sometimes but since the overhaul it’s a lot easier to withdraw and play games.
26 August 2025
Reply from casiny.com
Thanks for the feedback. It’s great to hear withdrawals and gameplay are smoother now. If you run into any issues, please contact our support team.
Reply from casiny.com
We’re thrilled you’re enjoying Casiny! Your support keeps us motivated to innovate and bring you even more exciting moments.
My item was late
15 August 2025
Reply from casiny.com
This doesn’t match our services as we are an online casino and don’t deliver physical goods. If you need help with your account, our support team is here to assist.
Reply from casiny.com
Thanks for your review! We’re glad to hear everything’s been good for you!
Great platform and game selection
Great platform and game selection! Customer service is fantastic. Highly recommend casino.
26 August 2025
Reply from casiny.com
Cheers for the wonderful review! Your satisfaction is our top priority, and we’re delighted that our safe and trusted platform has earned your trust.
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