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Withdrawal tab on old iPhone SE: minimum cashout changed on office laptop from £20 to £50.
Account history showed a newer status while lunch went cold.
😐

Live chat kept me waiting around 25 minutes to get a response on my break. The agent then pulled up my earlier phone message and explained on my break why my bonus on my break progress hadn't refreshed yet.

Their live chat "agent" answered in under a second every time, same cheerful tone, same three suggestions. Pretty sure I spent twenty minutes arguing with a bot dressed up as a Kim.

Terms straightforward. KYC fast. Payout landed tuesday.

I checked with 9% battery left and the promised email never arrived. It stayed that way after refresh, which made no sense.

£28 left my balance for withdrawal Sunday night.
Then the tracker said paid while my account showed nothing. my bank app was clearer than the casino page. That is exactly the sort of basic detail that should be clear.

Cashout for 66 changed from paid to review while I was at work. No email, no account message, just the same reference opening an empty details box. That is where the irritation started for me.

After login, Cashier Sat 19:25 showed it clearly: the payout button froze on ticket #58600 and added another pending row. Lobby notice moved before I logged out with £115 involved.

After KYC for £28: minimum cashout changed on ticket #15603 from £20 to £50. Account history made a basic casino issue become a wasted break before I logged off

The cashier showed GBP 20 before signup and GBP 60 after..

The checklist showed no absent files. The frustrating part was that the withdrawal screen demanded files the profile never mentioned. I spent more time reading the profile than taking the photo. I looked again afterwards and the wording was still unchanged.

The confirm button blinked grey after I changed the amount. No error message, no spinner, just a dead button until I refreshed. The issue stayed unresolved in the history. That is where the irritation started for me.

fees are fair, but the payout timeframe on the terms page is not accurate.

Bonus claim Thu 19:40; bonus expiry moved forward with case #39501 while I was logged in. Casino page swapped status mid-session after 4 minutes The casino account still gave no clear status.

Deposit was instant, the £15 withdrawal's been held up for over a week.

The bit that annoyed me was £315 Paysafecard withdrawal: my bank app had nothing while the receipt on small phone screen said paid. Cashier screen stayed greyed out after another refresh

lunch break was over. KYC email said one file missing, casino page showed three before my coffee went cold

Some small bugs, but nothing major

after months break, interface updated, looks cleaner now

verification annoying but finally got my money