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CasinoGo Reviews 366

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TrustScore 2 out of 5

2.1

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Company details

  1. Casino

Written by the company

CasinoGo er Bet25.dk's mobil casino. Både CasinoGo, Rød25.dk og Bet25.dk drives af Bet25 A/S, som er en del af Ecosyskoncernen. Bet25 A/S er 100% danskejet, bosat i Danmark og har dansk spillelicens udstedt af Spillemyndigheden 1. marts 2014.

Contact info

2.1

Poor

TrustScore 2 out of 5

366 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I wouldn’t use this app

So i have started playing this game and i won a bit of money. When i went to redeem my winnings i needed to be verified. I have used multiple documents. Drives license, government mail, documents etc, live verification and after 7 try’s i still get denied. I have emailed the company sumsub that does the verification and they replied back saying that casino go controls who is denied and approved. I feel like they keep denying my verification so i can not collect my money

4 January 2026
Unprompted review
Rated 1 out of 5 stars

They don't have pragmatic (provider).

They don't have pragmatic (provider).
any bonus deposit can only be played on netent slots, keeps logging out on the smart phone and you will need mit-id to login every time.
In my own experience the site works fine on pc but i do not recommend using smartphone even though they have an app it keeps crashing and closing. they give only five free spins every now and then, but they have free spins challenges that are really not worth doing the challenge like 25 free spins on 1 Danish kroner and they usually give nothing. no cash back offers.
I would not recommend using this casino if you're living in Denmark. try using other sites that have the option to play with euro instead.
I must say that i made profit here but only once and never ever ever again.

3 October 2023
Unprompted review
CasinoGo logo

Reply from CasinoGo

Thank you for sharing your concerns in the Trustpilot review. I'm happy to address each issue:

Pragmatic Play: Great news! We've just launched Pragmatic Play games, adding more variety to our offerings.
Bonus Flexibility: Your bonus balance is now more flexible. You can use it on slots from any provider, not just NetEnt.
App Issues: We've faced challenges updating our iOS app due to restrictions on slot machines by Apple. This issue affects many, but we're actively working on a solution.
Free Spins: We understand your concerns about the free spins. We believe our offering is generous since these spins equate to real money.
Cashback and Rewards: While we don't offer cashback currently, we're developing an engaging alternative that goes beyond just freebies.
Payment Options: For your convenience, we accept credit card, ApplePay, and MobilePay.
Gaming Experience: We can't control wins or losses, but our goal is to make our site as fun and engaging as possible to enhance your experience.

We hope these updates and efforts improve your experience with us!

Kind regard,
CasinoGo

Rated 5 out of 5 stars

Super

It is worth it

17 September 2020
Unprompted review
CasinoGo logo

Reply from CasinoGo

Hej Morten, din hæsblæsende hoftevrider! DU er helt klart det hele værd! 1000-tak for din anmeldelse! 🤘

Alt godt!

Tim
CasinoGo Kundeservice

Rated 4 out of 5 stars

Not Bad

I think that CasinoGo is much Better💫😜🤑💫....At first i was thinking...I won't write it here..🤐

28 January 2020
Unprompted review
Rated 5 out of 5 stars

Number 1 mobile casino app

I have never seen Any flaws in Any of the games, and that is What matters, i cannot say the same, about Any of the other casino sites, the always have flaws, and it gets old✌️😉

13 January 2020
Unprompted review
Rated 5 out of 5 stars

Nice Platform for the 1 and 2 Great service (read rest)

Hi i have created a account, and i am really Indeed hornest to Say that it is One of those Few Platforms as really,for the 1 have Surprised a Vip Player like me in a GOOD...! 👈and positiv experience. (This One is 👍🏼 on top-Super service and great offers,If u are in for that, and not to forget those Awsome awalible Slots Machines in top top...! For sure 5 ***** to Casino Go.... Bye bye from a positiv new Customer .
👌🏼
Try it Try it $$ all i can say...!🙋‍♂️

1 November 2019
Unprompted review
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