Casino in general is ok, support (some of them) just cant wait to get you off chat, they will give you answer as short as possible without much explanation about what your question really is.They wil... See more
Company replied
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Of all the Dutch casino’s, this one is the creepiest one with the worst working website and the worst customer service. It starts with creating an account, which is an absolute pain. Then their offer... See more
Liegen over totale stortingen en willen grasg dat je meer verliest hier door ook accepteren ze mensen zonder digid die zich niet kunnen in schrijven in cruks
overall support is always very good. if u have problems weather it's with a bonus that isn't working or about a pay-out, fast response and good problem resolving.. good bonuses. payout's within 24 hou... See more
Company replied
Company details
About Casino777.nl
Written by the company
Bij Casino777.nl kan je als Nederlandse speler rekenen op de ultieme online casino-ervaring.
Gokkasten, tafelspellen en live games, je vindt het er allemaal in een veilige en betrouwbare speelomgeving! Spelers van 24 jaar en ouder profiteren bovendien van een aantrekkelijke welkomstaanbieding.
Casino777.nl mag zich scharen onder de eerste online casino's van Nederland met een vergunning van de Kansspelautoriteit.
Wat kost gokken jou? Stop op tijd. 18+
Contact info
Netherlands
- 020 308 2410
- support@casino777.nl
- casino777.nl
You should know
2.7
Poor
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Casino777.nl
Dear Yozdzhan,
Thank you for your beautiful five-star review, we are so glad to hear you were happy with the service provided and strive to keep it so!
With kind regards,
Team 777nl
Always ver helpful and kind.
Always ver helpful and kind.
Also very fast to come to you and talk.
19 February 2025
Reply from Casino777.nl
Dear Andre,
We appreciate your kind words and are happy to hear about your positive experience.
We are glad you found our team helpful, kind, and responsive. If you need assistance, they are ready to help 24/7!
With kind regards,
The 777nl team
Reply from Casino777.nl
Dear M.I. Bartoiu,
We are pleased to hear you were helped swiftly and well, and want to thank you for taking the time to reward us with a positive review in response!
Our customer service team is available 24/7 via chat, mail and phone for any questions or issues you may have!
With kind regards,
Team 777nl
Never give up, there are good people around you
As a foreigner, I learn that, if there is any problem, the people doesn't want to help you. So when I learned that, there is an issue using the website I did not thing somebody would bother the help and figure out the issue, but Heleen did help me and tried to solve my issue as soon as possible.
I am really pleased to get that much help, and I am really thankful for the support she is giving me.
3 February 2025
Reply from Casino777.nl
Dear Bence,
Thank you for taking the time to leave your radiant review, we are so pleased to hear you felt heard and helped, and will strive to keep hearing and helping you!
Heleen and the rest of our customer service team are available day and night to assist if it is needed!
Kind regards,
Team 777nl
fast talk and try to solve my problem…
fast talk and try to solve my problem asap.i m impressed.
31 January 2025
Reply from Casino777.nl
Dear Daniel,
We appreciate your lovely review and are glad to hear that you were impressed with our quick response and efforts to resolve your issue.
Kind regards,
team 777nl
I like everything but payment is slow.
I like everything but payment is slow.
Not instantly. I need to wait 1 - 2 days
Till payment is done
27 January 2025
Reply from Casino777.nl
Dear Atanas,
Thank you for the review, we appreciate your input and feedback!
Kind regards,
team 777nl
Good customer service 🙏🏻
8 January 2025
Reply from Casino777.nl
Dear Mahboobeh Meshkat,
Thank you for your glowing review, we are so pleased to hear you are satisfied and hope to keep it so! Our customer support is available 24/7 for any questions you might have!
Kind regards,
team 777nl
So far so good
2 January 2025
Reply from Casino777.nl
Dear Paul,
We're happy to hear you're having a positive experience so far! It means a lot that you've shared your feedback and we appreciate you taking the time to let us know!
Kind regards,
team 777.nl
Fast good nice
1 January 2025
Reply from Casino777.nl
Dear Ariel,
Thank you for your review, we appreciate you taking the time and are glad to hear about your good experience! Our customer service team is here 24/7 to aim to keep your experience as positive!
With kind regards,
the 777.nl team.
Fun and fast payouts
Fun and fast payouts. Customer Service also prompt in responding to inquiries.
11 December 2024
Unprompted review
Reply from Casino777.nl
Dear RL
Thank you for your kind words. We're glad you've had a positive experience with our services, especially regarding our customer service. They are available 24/7 with any questions or issues you may have!
Kind regards,
Team 777.nl
Reply from Casino777.nl
Dear Sebastian,
Thank you for your very nice review, we appreciate that you took the time to write this!
Kind regards,
777.nl team.
Reply from Casino777.nl
Dear Mechanic,
Thank you for your radiant review and for taking the time to post this! Our customer service agents work hard to help when and where necessary, so don't hesitate to reach out with any questions!
With kind regards,
team 777.nl
Good agent vest
28 October 2024
Unprompted review
Reply from Casino777.nl
Dear Diana,
Thank you for taking the time to leave such a generous 5-star review!
With kind regards,
team 777.nl
Problem with deposit…
Last week i have problem with deposit but Jenna from support fixed this in two minutes, quick and professional help 😀🫡
19 October 2024
Unprompted review
Reply from Casino777.nl
Dear Oskar,
We are pleased to hear you've been helped so well. Know that our customer service team is available 24/7 via chat, phone and email. Any time you may need their help, they'll work hard to assist!
Kind regards,
777.nl team.
Reply from Casino777.nl
Dear Wahid,
Thank you for the five-stars of your review, we're happy to hear you are satisfied and our customer service team works hard to keep it so! Please don't hesitate to reach out whenever you have questions or need assistance!
With kind regards,
Team 777.nl
Reply from Casino777.nl
Dear Wk,
We're glad to hear you are pleased with the service provided. Thank you for taking the time to leave a positive review!
Our team is available 24/7 when you need them.
Kind regards from team 777.nl
Reply from Casino777.nl
Dear Martins,
Thank you for your radiant review, we are pleased to hear that you are happy with the provided service and hope to keep your experiences positive!
Kind regards,
team 777.nl
Avoid this one, there are many good alternatives
Of all the Dutch casino’s, this one is the creepiest one with the worst working website and the worst customer service. It starts with creating an account, which is an absolute pain. Then their offer and bonuses are minimal compared to other casino’s and their free spin wheel is fake (it gives 7 spins 98% of the time and 17 spins 2% of the time, other numbers are lies). They closed my account and kept my money for 2.5 weeks without any explanation. Best to avoid this one and choose another casino, not being Holland Casino.
2 September 2024
Unprompted review
Very slow support
Enough funds but all of a sudden I cannot play because 777 says “not enough funds”. Waiting already over a week for a solution.
30 August 2024
Unprompted review
Reply from Casino777.nl
Dear Raymond,
Our apologies for the delay with your issue. We understand that you have been waiting for a long while at this point, and an update has been requested today for you by our customer service team. You will receive an email confirming this.
As we rely on a third-party response in this case, we rely on their response to be able to fully fix this mattter, but know that we are working hard to resolve this for you.
Again, our sincere apologies for the delay. Should you have additional questions in the mean time, don't hesitate to reach out to the customer service team.
Kind regards,
team 777.nl
Dont matter
15 June 2024
Reply from Casino777.nl
Dear Jean-Luca,
Thank you for your five-star rating, if you have any questions, please don't hesitate to contact our customer service, they're available day and night to assist!
Kind regards, team 777.nl
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