I created my Account on Thursday 1/8. They promote the identification once is done you will get a bonus. Guess what ,THEY PROMOTE ASWELL it will take them 1 to 2 days to complete the ident... See more
Company replied
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The experience was easy and flawless.I didnt even realise within some couple of minutes they could help me solve my problem! Im really happy with the results and I hope more people in the future are t... See more
Company replied
The bonuses in this site are a joke. They ask for huge wagers even when you win 0.40 euros in 5 free spins. they give you a 100% deposit bonus and then they ask for a 40x wager (mission impossible) wh... See more
Company replied
I am really impressed since the last communications I had prior to this one were very bland and only drafts. This time it was personalised and indeed helpful! Keep up the great work!
Company replied
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4.5
Excellent
1K reviews
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Excellent support team direct to the…
Excellent support team direct to the point and wanted to help
6 April 2024
Unprompted review
Reply from NetBet Greece
Dear Spiros,
Thank you very much for the positive review!!
We appreciate it.
Netbet GR Customer Support.
Reply from NetBet Greece
Dear Sevi,
Thank you very much for the positive review !
We appreciate it.
Netbet GR Customer support.
Ridiculous cash out
Ridiculous cash out, very low and disappearing all the time. They also never give loyalty free bets. Stay away.
20 March 2024
Unprompted review
Reply from NetBet Greece
Dear Lazare,
Thank you for your review.
We would like to let you know that cash out availability depends on multiple factors especially during a live event that the odds are constantly changing. You can read our full T&Cs in regards with cash out on the Help Centre within our site.
In regards with the bonus we strongly recommend to come in contact with us and see if there is something available for your account.
Our live support is open from 7am to 1am, however you can send us an email at any time.
Netbet GR Customer support.
worst RTP ever
The lowest RTP in all slots you can find in any Greek online casino
16 March 2024
Unprompted review
Reply from NetBet Greece
Dear Chris,
Thank you for your review.
We are sorry your experience with our site did not meet your expectations.
We would like to let you know though that RTP percentage in slots is specific per game selected and depends on funds deposited during the game initially and it is not site specific.
If you have any further queries please come in contact with us.
Our live support is open from 7am to 1am, however you can send us an email at any time.
Netbet GR Customer support.
Reply from NetBet Greece
Dear Stelio,
Thank you for your review.
We are sorry your experience with our product did not meet your expectations.
We have a full calendar of offers on both Casino and Sports site and you can select the one that suits you best.
If you have doubts please come in contact with us so we can address them promptly.
Our live support is open from 7am to 1am, however you can send us an email at any time.
Netbet GR Customer support.
The worst betting site in Greece
I am very frustrated because I was just being told that I can no longer participate in any sport betting promotions as my account is declared a "bonus hunter"!
You offer bad odds comparing to competitors so the only appealing option is to play when you have promotions (which let's be frank are only a hand few!!!!) and you penalize people for doing so!
That is very disappointing, the worst by far betting company in Greece.
Novibet 100%
15 February 2024
Unprompted review
Reply from NetBet Greece
Dear Eriasu,
Thank you for your review.
Please be informed that this decision is being taken after thorough investigation of your account from the relevant department and according the Terms and Conditions that you have accepted upon registration.
If you have any further queries please come in contact so we can address any concerns you may have.
Our live support is open from 7am to 1am, however you can send us an email at any time.
Netbet GR Customer support.
I wait 12 days and they don’t send me…
I wait 12 days and they don’t send me my money just stay away from this 🤡🤡🤡🤡🤡casino….novibet much better
10 February 2024
Unprompted review
Reply from NetBet Greece
Dear Consumer,
Thank you for your review.
We are sorry we did not meet your expectations.
Please come in contact with us in order to provide further details so we can investigate your case and provide you with a resolution.
Our live support is open from 7am to 1am, however you can send us an email at any time.
Netbet GR Customer support.
The worst company of all dont play at…
The worst company of all dont play at their company,10 days before i played at live bet mephis grizzles win the orlando magic,they haven't given my earnings of my bet yet,i have sent them lots of mails i have communicated with them and the same answer,your application is under control...dont play at this company...
29 January 2024
Unprompted review
Complicated bonus rules
Complicated bonus rules - never able to make a withdraw. Bad GUI.
14 January 2024
Unprompted review
Reply from NetBet Greece
Dear Anonymous,
Each offer has specific requirements and they are all stated within our offer section through the website.
Live support is available from 7 in the morning until 1 at night on a daily basis.
Please come in contact with us so we can clarify any issue that might have occurred.
Netbet GR Customer support.
FRIENDLY AND HELPFULL STAFF
Flora was very helpfull and our communication was very accurate.
8 January 2024
Reply from NetBet Greece
Αγαπητέ Εμμανουήλ,
Σας ευχαριστούμε θερμά για την αξιολόγηση !
Εξυπηρέτηση πελατών Netbet GR
Amazing and faster support agent marios
The agent Marios is very helpful and I found what he said immediately
6 December 2023
Unprompted review
Reply from NetBet Greece
Dear Kostas,
Thank you for your kind words and the review !
Customer Support Netbet GR
you cant contact with the support center
they dont ask for any authentication when you deposit money to their site but when you want to take back your money because the authentication is not moving forward despite sending all the demanding papers you cant because you havent authenticate your acc, just madness, you cant even contact with these people because they never anwer your emails
2 November 2023
Unprompted review
Reply from NetBet Greece
Dear Nikos,
The authentication of your account is a mandatory process, established for the safety of your account and to prevent any fraud issues.
Live support is available from 7 in the morning until 1 at night on a daily basis and we try to reply to all emails as soon as possible and within a four hour window.
I am sorry if this was not your experience.
Please contact us if you need any further assistance and we will do our best to work through any issue.
Netbet GR Customer support
support is crap they don't go to work…
support is crap they don't go to work on week ends iam waiting 6 days for a withdrawal and can't communicate with no phone calls no live chat support? no support!
7 October 2023
Unprompted review
Reply from NetBet Greece
Dear hammerfull ps
Please note that live support is available from 7 in the morning until 1 at night on a daily basis and we try to reply to all emails as soon as possible and within a four hour window
I am sorry if this was not your experience
Please let us know what your issue is and we will do our best to resolve it.
Netbet GR Customer support
Reply from NetBet Greece
Hi Anargyros,
Thank you for your kind words and the review !
Customer Support Netbet GR
High quality of services
2 June 2023
Reply from NetBet Greece
Hi Panagiotis,
Thank you for the review and your kind words!
Customer Support Netbet GR
Reply from NetBet Greece
Hi,
Thank you for your review !
Customer Support Netbet GR
The worst ever casino
The worst ever casino. STAY away from them. Poker is a joke disconnecting during play resulting in losing many bets and hands every day same issue. Netbet Greece is the worst company in my opinion compared to at least six others operating in Greece.
12 May 2023
Unprompted review
Reply from NetBet Greece
Hi Stelios,
We are sorry you feel this way. Please be advised that if you have disconnection issues then you need to check your connection your provider is offering because casino games need steady and reliable connection.
In the rare case you lose a bet due to a connectivity issue or any other reason please inform our customer support team immediately so we can check or escalate accordingly if needed.
Customer Support Netbet GR
The best teams
1 May 2023
Reply from NetBet Greece
Hi Fotis,
Thank you for the review and your kind words!
Customer Support Netbet GR
Helped me very fast
1 May 2023
Reply from NetBet Greece
Hi Nikolaos,
Thank you for the review ! We are glad we helped you with anything you needed.
Customer Support Netbet GR
Netbet used to be very good
Netbet used to be very good. The slots were giving money. all the time. Like I said before.2 years ago they have changed and it keeps getting worse. They don't pay out. You deposit the money you click to play and nothing. It takes a lot of your money before the bonus game comes and even then it pays peanuts,. What happened, and don 'tell me nothing has changed. I see how the slots used to play and I see how they play now. Terrible.
27 April 2023
Unprompted review
Reply from NetBet Greece
Hi Kath,
We are sorry you feel this way. However, we can assure you that our company provides safe and responsible game to all our players, under the guidance of the Greek Gambling Commission and the rules they set for the market.
Please, if at any point you feel unwell with your losses, contact our customer support team or visit our responsible gambling section on the page.
Customer Support Netbet GR
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