The reload banner showed one rule before activation. The issue was that cashback changed amount between two account pages. a promo can be average and still be clear
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The games are fun but wow those bonus rules are something else. I had to read them twice and still asked support if I understood it right. They answered, kind of generic, but it did help. Lost my firs... See more
While using my second-hand phone, the slot list looked bigger before registration. Reloading helped briefly, then the same probelm came back
I tried two other online casinos before and both annoyed me with constant emails and stupid popups. This one is quieter. I turned off most promos and they actually respected it. I win sometimes, lose... See more
Company details
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WestAce Casino | 400% opptil 150 000 kr + 400 GS
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Reloading the browser ruined the round.
My bonus balance vanished.
they changed the max bet rule mid-bonus…
they changed the max bet rule mid-bonus and killed my whole balance
No clear licence information was…
No clear licence information was visible again.
Verification requested the same card…
Verification requested the same card photo for the third time.
Max bet appeared only after the bonus…
Max bet appeared only after the bonus was active
The bingo hall floor was sticky around…
The bingo hall floor was sticky around our table and nobody cleaned it between sessions. My card book picked up something from the table before I even started marking.
i tried the site before breakfast
i tried the site before breakfast, and the slot list looked bigger before registration. the problem made a simple session feel needlessly frustrating.
the request was cancelled without…
the request was cancelled without warning, so I stopped using the site
counted the 5p tier on a rainy…
counted the 5p tier on a rainy afternoon. eleven slots, not the hundreds advertised.
My deposit through a bank transfer…
My deposit through a bank transfer showed twice, refund took the whole weekend
I saved Reactoonz to favourites on…
I saved Reactoonz to favourites on desktop. On mobile it vanished, then came back twice in the list after refresh. Small issue, annoying after a long day. The status did not explain the next step
checked the deposit history over…
checked the deposit history over breakfast, it only goes back thirty days.
My biggest issue was that the cashback…
My biggest issue was that the cashback excluded most of my play.
The cashier accepted another deposit…
The cashier accepted another deposit after my weekly limit.
Support agent Nina read none of the…
Support agent Nina read none of the previous messages and asked me to explain the same KYC problem from the beginning
barely any live tables open past…
barely any live tables open past midnight. For a casino that puts it on the front page, finding a free seat in the doctor's waiting room was next to impossible.
At the bingo hall
At the bingo hall, the seat map showed plenty of space, but the actual table was squeezed between a pillar and a trolley. I could barely pull my chair out without bumping someone.
The reload banner showed one rule…
The reload banner showed one rule before activation. The issue was that cashback changed amount between two account pages. a promo can be average and still be clear
self exclusion buried 4 menus down.
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