Elite Spin | £5000 + 500 FS Reviews 

asked about a stuck round, got a reply about wagering instead

upload button froze after my address screenshot reached 100%.

registration was quick, I will give them that... What annoyed me was that a missing bonus counter and frozen cashier were enough. small confusion added up fast. I would not have cared if the site had shown one honest status

Set a weekly deposit limit after a long night on the pokies, then the site let me top up past it the same evening anyway. For a responsible gambling tool that was pretty worthless honestly.

Verification began with a driving licence and proof of address, both accepted according to email. The next morning the account wanted the address document again. I uploaded a newer statement. The agent copied a link to the same conflicting pages, then closed the conversation while I was still typing

what a mess — the session reminder arrived late, after I had already closed the game. Cute idea, useless timing. It felt like the site was ticking a box rather than helping anyone. Nobody should need three chats for one obvious answer

I only used a minor amount, yet the time-out button led to an error page. The account area didn't provide any useful context.

The session reminder popped up after I closed the game...
The issue was that the button was tiny on mobile.
control pages should reduce confusion, not create more. I checked again later and the wording still had not changed.

3 weeks in, cashier still broken??

Amy from contact form was polite, but answered a completely different question. I asked why KYC had restarted; the reply explained how to clear browser cache. Could they make the cashier any more confusing?

There were too many document requests again.

The slots froze after work, costing me the round.

The payment history on the site and the one in the app don't agree. The app is absent two deposits from the 4th and shows a withdrawal twice. Asked support and got instructed to use the DESKTOP version instead.

Owen said the app has a deposit limit tool. why cant i find it?

Using my phone during lunch, the button stayed grey after payment approval. That is basic mobile stuff.

There was this random mini jackpot thing on one of the slots and I actually hit it. Not life-changing, but enough to cash out a nice chunk. It made my whole week better.