Lowri from the support team was civil enough, I'll say that, but kept answering about bonus wagering when my issue was a lost round on Starburst. Didn't read a word I'd put.
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The representative was friendly and the wait was short, so no complaint on either of those. What I still don't have is any explanation of why a verified account needed a second bank statement before a... See more
Their FAQ says withdrawals take up to 24 hours. Mine took all afternoon, and every time I asked a different agent gave a different reason. The page and the reality weren't close.
In my case, a bonus that states NO WAGERING in the subject line of the email, and then the minor print gives you a 3x playthrough on the winnings before you can take them out. That is wagering, whatev... See more
Company details
Written by the company
Elite Spin | £5000 + 500 FS
Contact info
United Kingdom
- casino-offer-finder.com
You should know
1.5
Bad
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The confirm button sat behind the…
The confirm button sat behind the mobile keyboard again during lunch.
18 August 2026
Unprompted review
Promo banners covered everything.
19 August 2026
Unprompted review
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