before depositing i went through the terms and the verification page, wanted to know which documents were needed up front. passport or the driving licence, plus one recent bill. sent both and th... See more
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Sent the contact form on a Sunday evening with the game on in the background, half expecting nothing until Monday. Reply landed at 9am with the deposit limit change confirmed. Reasonable, and exact... See more
I used the contact form for a KYC question and expected the usual reset. Instead, the email reply kept the same case and referenced the ID I had uploaded. The answer was not super fast, but nobody ask... See more
Hopped on live chat about a deposit that hadn't shown, and Ashley checked my transaction history and found it had credited under a slightly different time stamp. Sorted in about five minutes.
Company details
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Compare online casinos available to Irish players offering no deposit bonus formats, clear wagering conditions and transparent account terms for 2026.
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live chat picked up in under two minutes near half ten. Sorted a pending my Visa debit deposit and explained the hold, no canned lines
Round history stopped opening on the…
Round history stopped opening on the desktop browser, just a spinner. Turned off the ad blocker for the site and it opened instantly. Every round since lists the stake and the closing balance, and the phone showed the same rows
The profile page showed which file…
The profile page showed which file passed and which one still needed review. It felt like the kind of boring update I actually want
halfway through a brew
halfway through a brew, the mobile casino menu was tight, but the withdrawal button stayed visible and I left it there
Trustly deposit showed in transaction…
Trustly deposit showed in transaction history with the exact time
the previous site i used kept sending…
the previous site i used kept sending me bot replies whenever i asked about a payout. here my first message reached a person who read my account and named the exact document still missing. uploaded it, verified by morning, cashout cleared the next day.
A reload bonus credited without me…
A reload bonus credited without me having to ask, which was a nice change. The terms were the usual, but at least they were upfront.
Chat nota A4094 utile ...
I used the contact form for a KYC…
I used the contact form for a KYC question and expected the usual reset. Instead, the email reply kept the same case and referenced the ID I had uploaded. The answer was not super fast, but nobody asked me to explain everything again Checked while the washer was running — PAID.
One upload
One upload
One confirmation email message
No follow up asking for the same detail in a different format. That is the whole verification story and it took under three hours from image to a cleared withdrawal
Fullscreen kept my stake
Fullscreen kept my stake, a boring detail until it saves a headache page refresh.
the small casino note beside cashback…
the small casino note beside cashback date saved me from opening chat. nice little detail
Limit changes showed the cooling-off…
Limit changes showed the cooling-off message before confirmation.
signup was four fields and an email…
signup was four fields and an email confirmation, nothing else.
Free spins were missing
Free spins were missing, then Jordan from live chat restored them before I left the conversation 😅. I liked that the page did not reset after refresh.
Hopped on live chat about a deposit…
Hopped on live chat about a deposit that hadn't shown, and Ashley checked my transaction history and found it had credited under a slightly different time stamp. Sorted in about five minutes.
Sent the contact form on a Sunday…
Sent the contact form on a Sunday evening with the game on in the background, half expecting nothing until Monday.
Reply landed at 9am with the deposit limit change confirmed. Reasonable, and exactly what they said would happen.
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