Cash Train Reviews 2,691

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

There should be a 0 star option for this company. Absolutely appalling and of no help or compassion at all. Nothing but lies and false hope. Just another company advertising what you want to see and... See more

Rated 1 out of 5 stars

Absolutely the worst company I’ve dealt with. After providing every document they requested, I’ve been stuck going back and forth with the same repetitive emails. It’s been over two weeks and still no... See more

Rated 1 out of 5 stars

Rude and so unprofessional my niece applied for a loan with them she provided absolutely everything they asked for and then when they were taking a ridiculously long time to get back to her to complet... See more

Rated 1 out of 5 stars

I think Cash Train are terrible with their customer service. Multiple documents requests, 7 day processing time and they shouldn’t be allowed to operate as they prey on Centrelink clients. I think P2... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

Cash Train has helped hundreds of thousands of Australians get fast cash when they need it. They offer loans of from $200 to $8,000. The application can be made online or in any of our 12 branches and takes minutes to complete. To qualify for a Cash Train Loan , You need to be; over 18 an Australian resident


Contact info

1.8

Poor

TrustScore 2 out of 5

3K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

tacking money out from a deceased persons bank account for three months

So they have been tacking money out my dad’s bank account and he has been deceased since 11 January this year they’ve been taking the money out ever since I called them up. They say I need a death certificate I tell him it’s on order. They say coolest back when you have it now it’s gonna turn into a federal offence on them for stealing from the dead. I asked them to send the money back for over three months they said no they can’t do nothing. They steal the money off me they still said they can’t send it back I don’t understand worst place ever go to Geelong One any of them just a bunch of goose is better dogs. I don’t go there today take every single one out until I get my money back.

28 March 2024
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed, Money 3 was better before Cashtrain took over

I preferred it when they were Money 3. I've had a few loans with money 3, was earning under half what I am on now, had two school age kids and an ex not paying child support. Not once did I miss a payment. Now I'm on earning over double plus $20k + bonuses, 1 child at home who's no longer at school, finally getting child support yet Cashtrain rejected my application even though I could easily pay it of in a yr and not the 2 I requested. I would not recommend Cashtrain

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Fast, efficeint and friendly

The application took 5 minutes to complete and a friendly customer service agent called me 10 minutes afterwards (from the Geelong branch). So fast, friendly and understood the needs of my application and it was processed and approved seamlessly.

4 December 2023
Unprompted review
Rated 1 out of 5 stars

Only $500 dollars

Only $500 dollars! They want your blood! keep asking you for the same information over and over again. I have had loans for $5000 that took less effort. If you want a good place Champion loans is really good.

13 November 2023
Unprompted review
Rated 1 out of 5 stars

Not recommended

Not recommended. Not instant as mentioned. My application still pending and it's been more than a week. It's just a waste of time trusting this types of companies.

6 November 2023
Unprompted review
Rated 1 out of 5 stars

absolutely useless

absolutely useless. WOULDNT RECCOMMEND AT ALL.

waste of your time if you actually NEED the loan because they will have you waiting for days only to be told no with no actual reason attached other than "As a responsible lender we are obliged to comply with regulatory guidelines to ensure loans are both affordable and suitable" when I make an easy $1400 every pay check and needed a $400 loan in order to pay for my rent due to unfortunate circumstances its pretty obvious that they merely didn't see it beneficial to give me the loan as I wasn't lining their pockets enough off my loan, as I intended to pay it all back within 4 weeks. simply put, this company is not worth anybody's time OR effort dealing with these people whatsoever and if taking a loan at all with them expect that they are only in it to make the most out of the people down on their luck as much as possible instead of what they advertise. called 3 days in a row to try and get any info and when unable to provide any and asked if i should withdraw my application and not bother was told "theres a pretty high chance with your circumstances you will get the loan" only to be told I've been denied after 5 days of having absolute patience in my time of most need

18 October 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely useless

Absolutely useless. Claim to approve applications and deposit funds in the same day, yet 6 days and my application still hasn’t be actioned. Instant cash loans my Ass. A waste of time and energy

5 October 2023
Unprompted review
Rated 5 out of 5 stars

If you can prove that your on the right track…

If you can prove that your on the right path and working fulltime Cashtrain will help. Even when I had a situation that left me deflated and I wrote an email EXPRESSING MY DISAPPOINTMENT they rang me back explained an error was made and we went through the process. I still don't no if I'll get what I need but they gave me the courtesy of the call and redo an error. The girls in the branches are straight up and respectful thank you regards Brooke

1 September 2023
Unprompted review
Rated 2 out of 5 stars

legal robery

they are good or was they seem to be a money grab on custermers who are struglling as i am they have been taking money out on wrong day so i get the fee making it a biger bill i rang i thought they fix but it happend again i rang but they still charged me the late fee so now i have 2 late fees they say they cant do enything so in nthe end i just gave up becarful of there scam please

24 August 2023
Unprompted review
Rated 1 out of 5 stars

I was approved for a loan 2 months ago…

I was approved for a loan 2 months ago and I paid it off,then after I applied again and waited 3 days(weekends they don't work) and I was refused a loan with manageable repayments.
No real reason or no real communication from them.
They lost a good customer.

31 July 2023
Unprompted review
Rated 1 out of 5 stars

Wouldn't bother taking a cheque to cashtrain Glenroy

Wouldn't bother taking a cheque to them went there and they declined the cheque cause I signed the back of it. I got the check redone, went back there to find out that they couldn't verify the cheque from where it came from, but they rang the place where I got the cheque from and they said yes it got redone yesterday so that was a confirmed verify but still could lie to me, then threw off and said they can't do it cause it was redone.
What a waste of time

25 May 2023
Unprompted review
Rated 5 out of 5 stars

These guys are the real deal!! Bad credit on centerlink

These guys are the real deal. For people that keep getting knocked back because of employment or credit rating. When you explain everything to them, they are more than happy to assist in any way they can. Couldn't recommend this mob any more. Give them a try. I will be a customer for a while I'm sure. After finally approved I received an email saying within 15 minutes my account will be sent the funds and they were spot on. Ding! Phone goes off notifying me off the transfer landing in full. May 2023

23 May 2023
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Drawn out application, slow response time, Unrealistic criteria. Just a terrible company overall. Avoid Cash train at all costs.

5 May 2023
Unprompted review
Rated 1 out of 5 stars

Don’t wash your time with these clowns

Don’t wash your time with these clowns they are not interested in helping, and remember keep a clean banking record or they’ll knock you back that goes for places like Cashngo are the same it maybe that default that’s not your fault will go against you don’t waste your time they really don’t care they are happy to lend to people who can’t afford it and knock back those that can !!!! Do yourself a favour and don’t waste electricity on this mob

3 May 2023
Unprompted review
Rated 1 out of 5 stars

Do not use these money lenders

Do not use they money lenders, they do not communicate with you at all and without any notice continue to withdraw money from your account and mark it down as a fee.. alot better finance companies out there like Jacaranda Finance I rate highly..

30 March 2023
Unprompted review

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